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The Caring Encounters Guiding Framework

A Narrative Inquiry-Informed Innovative Model for Navigating Diversity

Bibliographic Data

ID10898950
AuthorsMorgan E Braganza (0000-0001-8160-2852, Redeemer University, corresponding author), David R Hodges (0000-0001-6672-9070, Arizona State University)
Year2025
Volume55
Issue1
Pages554-574
Publication date2025-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe British Journal of Social Work (JOURNAL)
Journal identifiersISSN: 0045-3102 • E-ISSN: 1468-263X
PublisherOxford University Press (PUBLISHER • GB)
DOI10.1093/bjsw/bcae158
OpenAlexW4407853157
LanguageEN
Citations received1
References cited30

Countries worldwide are characterised by increasing diversity. In Western societies, social diversification has contributed to escalating tension amongst people holding different worldviews. The emergence of what some have called superdiverse societies has led to calls for new models to assist social workers navigate differences. In response, the present study developed an innovative model—the Caring Encounters Guiding Framework—to successfully navigate difficult interactions. To develop this model, narrative inquiry was used with a sample of thirty-two individuals who self-identified as members of diverse groups. Analysis produced a preliminary Framework comprising three interconnected elements: Context, Core Issues and Prescriptions. The Framework provides guiding principles and processes for transversing interactions in both direct practice and educational settings. Included amongst these are considering the context in which interactions occur, attending to how differences are perceived and discussed, and using flexibility in approaching each interaction. Implementing the strategies embedded in this Framework positions social workers to interact with each individual in a caring and sensitive manner that respects their unique differences and cultural backgrounds

Art · Diversity (politics) · Engineering ethics · Narrative · Narrative inquiry · Sociology · Adult and Continuing Education Topics · Anthropology · Engineering · Gender Roles and Identity Studies · Psychology · Teacher Education and Leadership Studies

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Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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