Achieving Senior Tourists’ Active Aging Through Value Co–creation
A Customer-Dominant Logic Perspective
Bibliographic Data
| ID | 10919862 |
|---|---|
| Authors | Daisy X F Fan (0000-0002-5247-8394, Bournemouth University), Dimitrios Buhalis (0000-0001-9148-6090, Bournemouth University), Evangelia Fragkaki (Bournemouth University), Yun-Ru Tsai (0000-0002-0934-7671, National Chiayi University, corresponding author) |
| Year | 2025 |
| Volume | 64 |
| Issue | 2 |
| Pages | 427-443 |
| Publication date | 2025-02-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Travel Research Bulletin (JOURNAL) |
| Journal identifiers | ISSN: 0147-2399 • E-ISSN: 1552-6763 |
| Publisher | SAGE Publications (PUBLISHER • US) |
| DOI | 10.1177/00472875231214733 |
| OpenAlex | W4390340236 |
| Language | EN |
| Citations received | 15 |
| References cited | 55 |
Senior tourists have their own travel behaviors and preferences and require specific resources from the tourism industry and the broader society. This study adopts customer-dominant logic to understand how participating in tourism activities can support seniors in co-creating values toward active aging. Interviews were conducted with 31 senior tourists and 16 tourism and hospitality service providers. Six value themes were identified from the interviews, namely, enjoyment, connectedness, mental vitality, independence, sense of belonging, and self-esteem. The six values were categorized into functional, social, and spiritual dimensions. A value co-creation nexus was developed with continuum- and development-oriented active aging as the two extremes. This nexus highlighted the differentiated efforts exerted by co-creators to create value and identified the value co-creation routines of stakeholders, their corresponding values, and their facilitators. Value co-creation activities were introduced into active aging with tourism as the context. The findings of this study can support the management of tourism services, promote inclusiveness in society, and aid in government policy making
Business · Co-Creation · Context (archaeology) · Hospitality · Hospitality industry · Nexus (standard) · Political science · Public relations · Service (business) · Service-dominant logic · Sociology · Tourism · Value (mathematics) · Vitality · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Marketing · Service and Product Innovation
Stakeholder negotiations of distinctiveness and belonging in community-based tourism
Exploring senior-friendly tourism destination attributes—dimensions and prioritization
From Assumptions to Evidence
Connecting Lives
Feeling younger and preferring variety
Balancing innovation and inclusion
Elderly Tourists' Motives for Virtual Tourism and Its Impact on Subjective Vitality
Community‐Based Tourism in Ba Bể Lake, Vietnam
Promoting sustainable tourism with a decision support system during cost-of-living crises
Healthy Aging in the Tourism Industry
Exploring uncharted digital horizons
Link Chinese cultural values and older adults’ travel preferences to travel intention of rural sojourn destination
Exploring online accessibility challenges for people with disabilities in the hospitality sector
The antecedents of co-creation in museums in the case of people with sensory impairments
Community-based group purchase tourism for seniors
A Continuity Theory of Normal Aging
Ageism
Successful Aging and Its Discontents
Activity spaces
Conceptualising Customer‐to‐customer Value Co‐creation in Tourism
Enhancing later life
Managing the co-creation of value
Service-dominant logic
Understanding the tourist-resident relationship through social contact
Sociological Methods
Saturation in qualitative research
The Policy Discourse of Active Ageing
Tourism Experiences and Self-Rated Health Among Older Adults in China
Baby-boomers hitting the road
Tourism experience and quality of life among elderly tourists
Case study
Resident-tourist value co-creation
Value co-creation in sustainable tourism
Customer-to-customer co-creation practices in tourism
Effects of perceived constraints and negotiation on learned helplessness
Tourism and ageing
Managing Value Co-Creation in the Tourism Industry
A tourist typology of online and face-to-face social contact
Social tourism and well-being in later life
Value co-creation and customer citizenship behavior
The Happiness Factor in Tourism
Positive emotions and spirituality in older travelers
Theorising about ageing, family and immigration
Active ageing’
Narratives of (in)active ageing in poor deprived areas of Liverpool, UK
Using thematic analysis in psychology
Naturalistic inquiry
The Landscape of “Aging in Place” in Gerontology Literature
Older people and 'active ageing
| Citations per year | 15 |
|---|---|
| Citation span | 2025 - 2026 (2) |
| Highly cited | No |