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Reducing No‐show Behavior at a Community Mental Health Center

Bibliographic Data

ID11044666
AuthorsQ van Dieren (GGz Breburg, corresponding author), M J N Rijckmans (0000-0001-6486-632X, GGz Breburg), Jolanda J P Mathijssen (Tilburg University), Jill Lobbestael (0000-0001-9205-3115, Maastricht University), Arnoud Arntz (0000-0002-7992-2272, Maastricht University), A R Arntz (Maastricht University)
Year2013
Volume41
Issue7
Pages844-850
Publication date2013-09-01
Open AccessYes
TypeARTICLE
VenueJournal of Community Psychology (JOURNAL)
Journal identifiersISSN: 0090-4392 • E-ISSN: 1520-6629
PublisherWiley (PUBLISHER • GB)
DOI10.1002/jcop.21577
OpenAlexW2147841429
LanguageEN
Citations received1
References cited7

The objective of this study was to examine whether an easy to apply no‐show policy can substantially reduce no‐show behavior of 16–25‐year‐old clients undergoing individual outpatient treatment at a community mental health center. After introduction of the new no‐show policy, the no‐show percentage was significantly reduced with 32.1%. This reduction was not due to terminating significantly more treatments of clients with no‐show behavior. It seems likely that this easy‐to‐apply no‐show policy can substantially reduce no‐show behavior of clients with a broad variety of mental disorders undergoing individual outpatient treatment

Center (category theory) · Mental health · Psychiatry · Variety (cybernetics) · Computer Science · Emergency and Acute Care Studies · Healthcare Operations and Scheduling Optimization · Healthcare Policy and Management · Medicine · Psychology

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Citations per year0.1
Citation span2016 - 2016 (1)
Highly citedNo

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