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Therapeutic management of chronic callers to a suicide prevention center

Bibliographic Data

ID11044940
AuthorsBarry C Barmann (University of California, Santa Barbara, corresponding author)
Year1980
Volume8
Issue1
Pages45-48
Publication date1980-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Community Psychology (JOURNAL)
Journal identifiersISSN: 0090-4392 • E-ISSN: 1520-6629
PublisherWiley (PUBLISHER • GB)
DOI10.1002/1520-6629(198001)8:1<45::aid-jcop2290080108>3.0.co;2-8
OpenAlexW1991806836
LanguageEN
Citations received1
References cited1

An attempt was made to discover an effective therapeutic technique for dealing with an individual who calls a suicide prevention center a large number of times (the chronic caller). There were two objectives to such a technique: (1) to reduce the frequency of calls made by chronic callers to the suicide prevention service and (2) to persuade these individuals to become more specific when discussing their problem. The method chosen to accomplish these objectives consisted of assigning a specific counselor to each chronic caller, setting a one-hour time limit with respect to each call and, having the suicide prevention center call the chronic caller instead of waiting for the chronic caller to contact the service. Results of the seven-week treatment program indicated that prior to having the service call the chronic callers, the mean number of calls made per week, for the treatment and control group, were roughly equal. Upon completion of the treatment condition, the mean number of calls per week for those chronic callers who had received weekly calls from the service, was significantly less in comparison with those chronic callers who had not received weekly calls. This trend in the data was maintained during a 9-week follow-up condition. Self-report measures obtained from the counselors indicated that the chronic callers were becoming more concrete and specific when discussing their particular problem. Suggestions regarding the manner in which other community mental health centers might implement a similar program are also discussed.

Chronic disease · Family medicine · Medical emergency · Mental health · Psychiatry · Service (business) · Anxiety, Depression, Psychometrics, Treatment, Cognitive Processes · Child and Adolescent Psychosocial and Emotional Development · Medicine · Psychology · Suicide and Self-Harm Studies

  • Planned telephone support for disadvantaged parents in North Wales

    Open Access•Iolo Madoc‐Jones, Emily Warren et al.•Child & Family Social Work•2007

  • Chronic callers to a suicide prevention center

    Open Access•David Lester, Gene W Brockopp•Community Mental Health Journal•1970

Unique citing works1
Citations per year0,05
Citation span2007 - 2007 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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