Toward a differentiated view of burnout
Personal and organizational mediators of job satisfaction and stress
Bibliographic Data
| ID | 11053201 |
|---|---|
| Authors | Russell A Eisenstat (Yale University New Haven USA), Robert D Felner (Department of Psychology, Haley Center Auburn University 36849 Alabama, corresponding author) |
| Year | 1984 |
| Volume | 12 |
| Issue | 4 |
| Pages | 411-430 |
| Publication date | 1984-08-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Journal of Community Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0091-0562 • E-ISSN: 1573-2770 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1007/bf00896503 |
| PMID | 6486107 |
| OpenAlex | W2058017424 |
| Language | EN |
| Citations received | 8 |
| References cited | 15 |
This study examined the relationships between the characteristics of the human service work environment, workers' attitudes towards their jobs, and their reported attitudes and behaviors towards clients. The sample consisted of 168 workers employed in a range of human service programs in the Northeast. Job-enriching characteristics were found to be related to workers' levels of job involvement, job satisfaction, and personal accomplishment, but had little relationship to reported levels of emotional exhaustion. Job stressors were clearly associated with higher levels of emotional exhaustion, but were not related to levels of work involvement or accomplishment. Feedback from clients was central to determining the amount of accomplishment workers felt and their commitment to clients. By contrast, feedback from staff strongly related to workers' job satisfaction. Finally, higher levels of involvement with clients were associated with decreased resistance to the stresses of human service work while general job involvement was associated with increased resistance to such stress
Burnout · Haven · Industrial and organizational psychology · Library science · Management · Sociology · Child Therapy and Development · Community Health and Development · Computer Science · Health, psychology, and well-being · Psychology · Social Psychology
Une étude exploratoire des sources de stress et de soutien social chez les intervenantes communautaires en santé mentale
A meta-analytic examination of the correlates of the three dimensions of job burnout.
Integrating motivational, social, and contextual work design features
A model of burnout and life satisfaction amongst nurses
A multigroup analysis of the job demands-resources model in four home care organizations.
The job demands-resources model of burnout.
Occupational stress, social support, and burnout among correctional officers
Is Job Satisfaction an Antecedent or a Consequence of Psychological Burnout
Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Applied Regression
The definition and measurement of job involvement.
Employee reactions to job characteristics.
Organizational stress studies in role conflict and ambiguity
The burn-out syndrome in the day care setting
Decarceration
Job characteristics, work satisfactions, and task involvement as correlates of service delivery strategies
Job design and staff satisfaction in human service settings
Is there job satisfaction in community mental health
The measurement of experienced burnout
Stress and burnout in the human service professions
Organizational research on job involvement
| Unique citing works | 8 |
|---|---|
| Citations per year | 0,2 |
| Citation span | 1986 - 2007 (22) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 7 |