School-Linked Collaborative Services and Systems Change

Linking Public Agencies with Public Schools

Bibliographic Data

ID11104249
AuthorsAngela M Eilers (University of Minnesota, corresponding author)
Year2002
Volume34
Issue3
Pages285-308
Publication date2002-07-01
Open AccessYes
TypeARTICLE
VenueAdministration & Society (JOURNAL)
Journal identifiersISSN: 0095-3997 • E-ISSN: 1552-3039
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/009539902400387209
OpenAlexW2126647281
LanguageEN
Citations received3
References cited9

This study examines whether the alternative policy instrument, systems change, fits the problem of efficient and effective local services. An initiative known as school-linked collaborative services, implemented by a team of county-level policy makers and community-based teams, is the focus. The findings reveal that the policy instrument of systems change devolved authority to the street-level bureaucrats but not responsibility for meeting objectives. As well, the effort to minimize duplication of services through collaboration inadvertently created new layers of bureaucratic control. Implications suggest that systems change alone is not an adequate policy instrument. Suggestions for combining policy instruments of systems change and capacity building are discussed

Bureaucracy · Business · Control (management · Economics · Focus (optics · Management · Political science · Politics · Process management · Public relations · Evaluation and Performance Assessment · Public Administration · Public Policy and Administration Research · Social Capital and Networks

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