Interacting State and Non-State Actors in Hybrid Settings of Public Service Delivery

Bibliographic Data

ID11105000
AuthorsJeroen Van Der Heijden (0000-0001-6188-0556, Australian National University, Canberra, Australia, corresponding author)
Year2015
Volume47
Issue2
Pages99-121
Publication date2015-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAdministration & Society (JOURNAL)
Journal identifiersISSN: 0095-3997 • E-ISSN: 1552-3039
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/0095399713481349
OpenAlexW2127022265
LanguageEN
Citations received5
References cited45

Public services are increasingly delivered through hybrid settings of state and non-state actors. A key characteristic of such settings is the interaction between these actors. Different interactions may have different impacts on the outcomes of the particular settings. Yet to date, this key characteristic has received limited attention in scholarship. This article addresses this knowledge gap by presenting an exploratory comparative case study of two very similar hybrid settings that differ in the type of interaction between state and non-state actors

Business · Computer security · Key (lock · Political science · Public relations · Scholarship · Service (business · Service delivery framework · State (computer science · Computer Science · Healthcare innovation and challenges · Law · Marketing · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research

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