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Developing personal relationships in care homes

Realising the contributions of staff, residents and family members

Bibliographic Data

ID11200422
AuthorsChristine Brown Wilson (0000-0002-7861-9538, University of Manchester, corresponding author), Sue Davies (0000-0002-7818-3228, University of Sheffield), Mike Nolan (University of Sheffield)
Year2009
Volume29
Issue7
Pages1041-1063
Publication date2009-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAgeing and Society (JOURNAL)
Journal identifiersISSN: 0144-686X • E-ISSN: 1469-1779
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0144686x0900840x
OpenAlexW2123595182
LanguageEN
Citations received25
References cited43

Personal relationships are an integral part of living, working and visiting in care homes, but little research has made relationships the main focus of enquiry, and there have been few studies of the perspectives of residents, staff and family members. The study reported here sought to redress this neglect. Using a constructivist approach, the nature and types of relationships between residents, staff and family members were explored in three care homes in England using combined methods including participant observation, interviews and focus groups. The data collection and analysis occurred iteratively over 21 months and three types of relationships were identified: ‘pragmatic relationships’ that primarily focus on the instrumental aspects of care; ‘personal and responsive relationships’ that engage more fully with the particular needs of individual residents; and ‘reciprocal relationships’ that recognise the roles of residents, staff and family members in creating a sense of community within the home. This paper explores the contributions made by staff, residents and family members in the development of these relationships. The findings enhance our understanding of the role of inter-personal relationships in care home settings and of the factors that condition them. The implications for developing improved practice in care homes are also considered

Family medicine · Focus group · Neglect · Personal care · Political science · Reciprocal · Redress · Sociology · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Medicine · Mental Health and Patient Involvement · Nursing · Psychology

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Unique citing works25
Citations per year1,56
Citation span2010 - 2026 (17)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 23

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