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Can welfare-rights advice targeted at older people reduce social exclusion

Bibliographic Data

ID11201286
AuthorsSuzanne Moffatt (0000-0002-8553-249X, Newcastle University, corresponding author), Graham Scambler (University College Hospital)
Year2008
Volume28
Issue6
Pages875-899
Publication date2008-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAgeing and Society (JOURNAL)
Journal identifiersISSN: 0144-686X • E-ISSN: 1469-1779
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0144686x08007253
OpenAlexW2143371591
LanguageEN
Citations received20
References cited34

It is known that, in general, people of pensionable age have gained in income compared to other age groups in the British population over the last two decades, but that a substantial minority still experience relative poverty. This paper reports a small qualitative study into the effectiveness of a welfare-rights advice and acquisition service for men and women aged 60 or more years that was provided through a local primary health-care service. Additional financial and non-financial resources were obtained by accessing previously unclaimed state-welfare benefits. It was found that these significantly improved the participants' quality of life. Fourteen of the 25 participants received some type of financial award as a result of the service offered, with the median income gain being £57 (€84 or US $101) per week. The impact of additional resources was considerable and included: increased affordability of necessities and occasional expenses; increased capacity to cope with emergencies; and reduced stress related to financial worries. Knowledge of and access to welfare-rights services also appeared to have a positive effect. It is argued that a level of material resources above a basic level is necessary for social relations and for accessing services and civic activities, and can reduce social exclusion among older people

Business · Demographic economics · Economic growth · Economics · Environmental health · Political science · Population · Poverty · Service (business) · Social exclusion · Social Welfare · Welfare · Welfare rights · Working poor · Healthcare innovation and challenges · Law · Marketing · Medicine · Psychology · Social Issues and Policies · Social Policy and Reform Studies

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Unique citing works20
Citations per year1,18
Citation span2009 - 2024 (16)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 20

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