Commissioning social care for older people
Influencing the quality of direct care
Bibliographic Data
| ID | 11201906 |
|---|---|
| Authors | Helen Chester (0000-0001-6587-6618, University of Manchester), Jane Hughes (0000-0002-6158-1211, University of Manchester, corresponding author), David Challis (0000-0003-3231-1586, University of Manchester) |
| Year | 2014 |
| Volume | 34 |
| Issue | 6 |
| Pages | 930-950 |
| Publication date | 2014-07-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Ageing and Society (JOURNAL) |
| Journal identifiers | ISSN: 0144-686X • E-ISSN: 1469-1779 |
| Publisher | Cambridge University Press (CUP) (PUBLISHER) |
| DOI | 10.1017/s0144686x12001249 |
| OpenAlex | W2158608410 |
| Language | EN |
| References cited | 21 |
The delivery of personalised support to vulnerable older people is largely contingent on those staff who provide direct care. These care workers play an invaluable role in supporting vulnerable older people that may have increasingly complex needs either at home or in care homes. Internationally, concern has been raised both about the recruitment and retention of care workers; and their skills and competencies because of their importance in the delivery of quality care services. Using both primary and secondary data, this paper explores commissioning and contracting arrangements for domiciliary care and care home provision in England and their influence on the recruitment and retention of staff in these services. The implications of the findings are discussed in the context of two factors which influence continuity of care, a proxy for quality services for older people: training opportunities for staff and factors affecting the supply of labour from which direct carers are traditionally recruited. It is suggested that some of the drivers of quality in the provision of care may not be susceptible to the influence of commissioners and providers. Nevertheless, training may aid the recruitment and retention of care workers and provide one way in which they can promote a higher standard of care for older people
Business · Context (archaeology) · Older people · Political science · Project commissioning · Proxy (statistics) · Publishing · Quality (philosophy) · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Intergenerational Family Dynamics and Caregiving · Medicine · Nursing · Gerontology
Studies of Illness in the Aged
Supporting People with Dementia at Home
Part of the family
Movement and change
Factors associated with the recruitment and retention of social workers in Wales
Elderly people's perspectives on health and well-being in rural communities in England
Towards Understanding Variations in Social Care for Older People in England
People in Places
Increasing Care Options in the Countryside
Patterns of Commissioning, Contracting and Care Management in Social Care Services for Older People in England
Staff Turnover and Quality of Care in Nursing Homes
Prices, contracts and motivations
| Citation velocity | historical |
|---|---|
| Highly cited | No |