Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Understanding older adults’ use of social technology and the factors influencing use

Bibliographic Data

ID11202166
AuthorsGemma Wilson (0000-0001-7362-7048, Northumbria University, corresponding author), Jessica R Gates (0000-0002-8934-025X, Northumbria University), Santosh Vijaykumar (0000-0003-1083-7966, Northumbria University), Deborah Morgan (0000-0003-2418-9592), Deborah J Morgan (0000-0002-3107-3945, Swansea University)
Year2023
Volume43
Issue1
Pages222-245
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAgeing and Society (JOURNAL)
Journal identifiersISSN: 0144-686X • E-ISSN: 1469-1779
PublisherCambridge University Press (CUP) (PUBLISHER)
DOI10.1017/s0144686x21000490
OpenAlexW3156686426
LanguageEN
Citations received39
References cited59

Having access and skills to use social technology, i.e. social internet use, social media and social applications, are considered as being vital to online social connection. Whilst evidence exists around facilitators and barriers to general technology use, evidence is limited with regards to the motivators, skills and tangible offline benefits older technology users experience with social technology. Therefore, this study used a qualitative, exploratory method to understand older adults’ experiences of using social technology to connect with others. Semi-structured interviews were conducted with 20 older adults (65+ years) across England, Scotland and Wales. Despite having access to social technology for social connection, and using this technology regularly, multiple barriers impacted motivators and skills for use, namely perceived self-efficacy and fear, the culture of online communication, absence of social capital and physical functioning. Some of these barriers of social technology use are reminiscent of barriers of wider technology use and emphasise the importance of addressing these barriers for digital exclusion, as well as social connection. However, some of these barriers were specific to social technology use and should be considered when providing guidance or interventions to increase older adults’ online social connection. Social connection was a clear tangible outcome to social technology use, and individuals discussed the benefits of using social technology, particularly visual communication tools, for online connection

Digital divide · Exploratory research · Internet access · Internet privacy · Political science · Psychological intervention · Public relations · Social capital · Social engagement · Social media · Social philosophy · Social relation · Social science · Social technology · Sociology · The Internet · World Wide Web · Aging and Gerontology Research · Computer Science · Health disparities and outcomes · Psychology · Social Psychology · Technology Use by Older Adults

  • Does online informal social capital enhance healthcare technology adoption among older adults? The mediating role of attitudes

    Open Access•Xin Guan, Cherry Tin Yan Cheung et al.•Journal of Human Behavior in the…•2026

  • Social media communication, traditional social interactions, and loneliness in later life

    Open Access•Kun Wang, Xiayu Summer Chen et al.•The Journals of Gerontology…•2025

  • Everyday algorithmic imaginaries

    Open Access•Xiaoying Wang, Wendi Wang•Journal of Women & Aging•2026

  • Social Networks, New Technologies, and Wellbeing—An Interview Study on Factors Influencing Older Adults’ Successful Ageing

    Open Access•Alina Betlej•International Journal of…•2023

  • Barriers of digital health self-management in older adults with multimorbidity using a novel user-focused approach

    Open Access•Zhuoning Fu, Emilene Zitkus et al.•Universal Access in the…•2026

  • Effects of social media use on e-health literacy and quality of life among older adults in Taiwan

    Open Access•Hua-I Hsu, Stephanie Fu Yang et al.•Universal Access in the…•2026

  • Facebook’s Influence on the Effectiveness of Digital Advertising among Malaysian Youth

    Open Access•Tan Hui Lin, Veeramuthu Veerappan et al.•Journal of Communication,…•2024

  • The effect of social media engagement on social integration of elderly migrants in China

    Open Access•Liu He, Hamedi Mohd Adnan et al.•Humanities and Social Sciences…•2024

  • Longitudinal Study of Mobile Telepresence Robots in Older Adults’ Homes

    Open Access•Jennifer M Rheman, Rune P Baggett et al.•ACM Transactions on Human-Robot…•2024

  • Social media use and depression among middle-aged and older Chinese adults

    Open Access•Yihua Liu, Xiaoge Zhao•Frontiers in Public Health•2026

  • Understanding the influencing factors and mechanism of social compensation for Chinese older adults using social media in the context of smart home

    Open Access•Ke Ma, Meng Gao et al.•Frontiers in Public Health•2023

  • Digital social media expression and social adaptability of the older adult driven by artificial intelligence

    Open Access•Yuan Gao, Jiahui LIANG et al.•Frontiers in Public Health•2024

  • “If you weren't connected to the Internet, you were not alive”

    Open Access•Katrina Ling, Danielle Langlois et al.•Frontiers in Public Health•2023

  • Research on the intervention mechanism and dynamic evolution of the digital divide’s impact on the physical and mental health of older adults

    Open Access•Tianshu Shao, Yixuan Chen et al.•Frontiers in Public Health•2026

  • Unlocking the digital world

    Noawanit Songkram, Suparoek Chootongchai et al.•Interactive Learning Environments•2025

  • Validation of the French fear of missing out (FoMO) scale across the lifespan

    Open Access•Charikleia Lampraki, Daniela S Jopp et al.•Current Psychology•2026

  • Who needs What Support? Exploring the relationship between intergenerational support and digital media use among Chinese older adults

    Open Access•Shoukui Cui, Yinqiu Zhao et al.•Computers in Human Behavior•2025

  • How do older adults cross the digital divide and enjoy the benefits of ride-hailing services with the collision of the aging and digital society in China

    Open Access•Huiqian Sun, Peng Jing et al.•Telematics and Informatics•2025

  • Barriers and support strategies for older adult participation in online learning in Taiwan

    Jing-Yi Lu•Educational Gerontology•2025

  • Leveraging social media for older Chinese adults’ English language learning

    Liuying Chen, Lin Shi•Educational Gerontology•2025

  • Digital literacy and older people

    Claudilene Perim, Carla Sousa et al.•Educational Gerontology•2026

  • Identifying and understanding digital exclusion

    Open Access•Gemma Wilson, G Wilson-Menzfeld et al.•Behaviour and Information…•2025

  • Polymedia within constraints

    Open Access•Xin Pei•Mobile Media & Communication•2026

  • Australian Attitudes Towards Waivers of Consent Within the Context of Genomic Data Sharing

    Open Access•Lyndsay Newett, Rebekah Mcwhirter et al.•Journal of Empirical Research on…•2024

  • Ageism and age-positive attitudes in health and social care

    Carrie Phillips, Daniel Burrows et al.•European Journal of Social Work•2025

  • Are you able to walk? Asked the bank clerk.” Everyday legal problems and access to justice from the perspective of older people

    Open Access•Yaira Obstbaum, Lotta Hautamäki et al.•Journal of Aging Studies•2025

  • Trust, experience, and innovation

    Open Access•Risa Palm, Justin T Kingsland et al.•Public Understanding of Science•2026

  • Negotiating connections, confinements, and neighbourhood places

    Open Access•Callista A Ottoni, Meghan Winters et al.•Wellbeing Space and Society•2024

  • Retire, play petanque, take synthrom, travel, eat a blue pill and screw two old ladies

    Open Access•Alejandro Gómez-Camacho, Olga Moreno-Fernández•Discourse & Society•2024

  • Domestication as Stabilisation

    Open Access•Martin Vinther Bavngaard, Anne Lund et al.•Sociology of Health & Illness•2025

  • From the Digital Divide to Algorithmic Vulnerability

    Open Access•Manuel José Mera Cedeño, Gertrudis Amarilis Laínez Quinde et al.•Social Sciences•2026

  • The Effects of Playing an Action Video Game on Reducing Anxiety and Depression

    Open Access•Moon-Heum Cho, Seokwon Hwang et al.•SAGE Open•2025

  • Understanding perspectives of older adults on the role of technology in the wider context of their social relationships

    Open Access•Katrina M Long, Kit Casey et al.•Ageing and Society•2024

  • Unravelling complexities in digital wellbeing research

    Akuzike Kamwanja, Savvas Papagiannidis et al.•Journal of Information…•2026

  • Facilitators and Barriers for the Social Participation of Baby Boomers in Quebec, Canada

    Open Access•Dolores Majón-Valpuesta, Louis Braverman et al.•Journal of Population Ageing•2025

  • Older adult grassroots organisations supporting just transitions in multifaceted engagement

    Open Access•Bill Carroll, Kieran Walsh et al.•Ageing and Society•2025

  • Does digital inclusion lead to different perceptions of well-being among the middle-aged and the young-old

    Open Access•Yang Yi, Cangcang Jia•Ageing and Society•2026

  • Relationship with Adult Grandchildren and Grandparents’ Attitudes Toward Technology

    Open Access•Xiaoye Liu, Yue Yang Sun et al.•Journal of Intergenerational…•2025

  • Neighbourhood-based participatory action research with older adults

    Open Access•China Hand, Andrea Keber et al.•Methodological Innovations•2024

  • Internet Society

    Maria Bakardjieva•Internet Society•2005

  • Patterns of Technology Use Among Older Adults With and Without Disabilities

    Nancy Gell, Nancy M Gell et al.•The Gerontologist•2015

  • Twenty Years of Stereotype Threat Research

    Open Access•Charlotte R Pennington, Derek Heim et al.•PLoS ONE•2016

  • Impact of Internet Use on Loneliness and Contact with Others Among Older Adults

    Open Access•Shelia R Cotten, W A Anderson et al.•Journal of Medical Internet…•2013

  • The Digital Divide Among Low-Income Homebound Older Adults

    Open Access•Namkee G Choi, Diana M Dinitto•Journal of Medical Internet…•2013

  • From internet access to internet skills

    Open Access•Eszter Hargittai, Anne Marie Piper et al.•Universal Access in the…•2019

  • The Third-Level Digital Divide

    Alexander J A M Van Deursen, Ellen J Helsper et al.•Communication and Information…•2015

  • Understanding online safety behaviors

    Open Access•Hsin-yi Sandy Tsai, Mengtian Jiang et al.•Computers & Security•2016

  • Social Media Use of Older Adults

    Open Access•Anja K Leist•Gerontology•2013

  • A randomized controlled trial of the psychosocial impact of providing internet training and access to older adults

    H White, Eleanor S Mcconnell et al.•Aging & Mental Health•2002

  • Older Adults’ Internet Use for Health Information

    Open Access•Hyunwoo Yoon, Yuri Jang et al.•Journal of Applied Gerontology•2020

  • Loneliness and Social Internet Use

    Open Access•Rebecca Nowland, Elizabeth A Necka et al.•Perspectives on Psychological…•2018

  • Internet Use and Well-Being in Older Adults

    Open Access•Jinmoo Heo, Sanghee Chun et al.•Cyberpsychology Behavior and…•2015

  • Mapping the two levels of digital divide

    REBECCA P YU, Rebecca Yu et al.•Information Communication & Society•2016

  • The implications of information and communication technology use for the social well-being of older adults

    Jennifer Ihm, Y P Hsieh•Information Communication & Society•2015

  • Dimensions of Internet use

    Grant Blank, Darja Grošelj•Information Communication & Society•2014

  • Adolescent Internet use

    Open Access•Elisheva F Gross•Journal of Applied Developmental…•2004

  • Old Dogs, New Clicks

    Open Access•Eszter Hargittai, Kerry Dobransky•Canadian Journal of Communication•2017

  • The digital divide has grown old

    Open Access•Thomas N Friemel•New Media & Society•2014

  • Modeling the second-level digital divide

    Open Access•Moritz Büchi, Natascha Just et al.•New Media & Society•2015

  • The Internet in Everyday Life

    Open Access•Maria Bakardjieva, Richard Smith•New Media & Society•2001

  • My children tell me it’s so simple’

    Open Access•Marika Lüders, P B Brandtzaeg•New Media & Society•2014

  • Online Communication and Adolescent Well-Being

    Open Access•Patti M Valkenburg, Jochen Peters•Journal of Computer-Mediated…•2007

  • Effects of Computer Training and Internet Usage on the Well-Being and Quality of Life of Older Adults

    Karin Slegers, Martin P J Van Boxtel et al.•The Journals of Gerontology…•2008

  • Digital inclusion in later life

    Open Access•KATEY MATTHEWS, James Nazroo et al.•Ageing and Society•2019

  • Internet paradox

    Robert Kraut, Robert E Kraut et al.•American Psychologist•1998

  • Using thematic analysis in psychology

    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

  • Sociability, Interpersonal Relations, and the Internet

    Open Access•Norman H Nie•American Behavioral Scientist•2001

  • From social integration to health

    Open Access•Lisa F Berkman, Lisa Berkman et al.•Social Science & Medicine•2000

  • Coming of (Old) Age in the Digital Age

    Open Access•Barbara Barbosa Neves, Fausto Amaro et al.•Sociological Research Online•2013

  • Making Space, Making Place

    Open Access•Sara Marino•Social Media + Society•2015

Unique citing works39
Citations per year13
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 38

Tools

Open DOIOpen Access
Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae