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Conducting in-Depth Research on Influencing Mechanisms for Improving Social Media Services Using Cognition Theory

Bibliographic Data

ID11214737
AuthorsWufeng Tang (School of Culture Communication & Design, Zhejiang University of Finance & Economics Dongfang College, Haining, China, corresponding author)
Year2023
Volume49
Issue5
Pages511-529
Publication date2023-09-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Social Service Research (JOURNAL)
Journal identifiersISSN: 0148-8376 • E-ISSN: 1540-7314
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01488376.2023.2234424
OpenAlexW4385891972
LanguageEN
Citations received2
References cited44

With the rapid popularization of communication technology, various social media platforms have grown rapidly. Social media plays an important role in promoting the whole social economy and spiritual culture. Therefore, understanding the social behavior of social users, mining the influencing factors in social media, and conducting in-depth research on its influencing mechanism have practical value for the improvement of social media services. Based on the research of social media development history, communication mode, application mode, and social behavior of social users, combined with social cognitive theory. The study aims to investigate the influencing mechanism for improving social media services using cognition theory. The data were collected from 233 users through an online survey; the collected data were analyzed using structural equation modeling (SEM). Study results point to the importance of understanding cognitive mechanisms in the design and development of social media services by alienating cognitive insights. The novelty of this study lies in its focus on cognitive mechanisms that can be leveraged to improve social media services. Based on the study findings, it is suggested that social media platforms should focus on providing user-friendly interfaces, personalized content, and features that promote positive emotions to enhance user satisfaction and usage.Keywords: Influencing factors of social behaviorsocial cognitive theorysocial mediasocial users Disclosure StatementNo potential conflict of interest was reported by the author(s).Ethics ApprovalCompliance with Ethical Standards.Human and Animal RightsThis article does not contain any studies with human or animal subjects performed by any of the authors.Informed ConsentInformed consent was obtained from all individual participants included in the study.Data and Material AvailabilityData sharing is not applicable to this article as no new data were created or analyzed in this study

Cognition · Internet privacy · Mechanism (biology · Novelty · Social cognitive theory · Social media · World Wide Web · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Psychology · Social Psychology · Technology Adoption and User Behaviour

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Unique citing works2
Citations per year0,67
Citation span2023 - 2025 (3)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 2

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