Computer Systems that Work
A Review of Variables Associated with System Use
Bibliographic Data
| ID | 11215000 |
|---|---|
| Authors | Menachem Monnickendam (Bar-Ilan University, corresponding author) |
| Year | 1999 |
| Volume | 26 |
| Issue | 2 |
| Pages | 71-94 |
| Publication date | 1999-12-31 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Social Service Research (JOURNAL) |
| Journal identifiers | ISSN: 0148-8376 • E-ISSN: 1540-7314 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1300/j079v26n02_04 |
| OpenAlex | W1590893662 |
| Language | EN |
| Citations received | 1 |
| References cited | 48 |
The objective of this study is to provide system developers with a framework to classify variables that influence computer use, and to assess their different roles in this respect. To that end, variables from thirty-five studies were identified, classified and reviewed for their effect on system use. Process variables including participation and involvement were the strongest predictors. Second in strength were system attributes such as perceived usefulness, and user variables such as training, skills and self-efficacy. Organizational context and support, categorized as environmental variables, and attitudes, demographics and personal traits, categorized as user variables, were the weakest predictors. The paper concludes with implications of the review for system design and implementation, and for future research
Context (archaeology · Demographics · External variable · Knowledge management · Machine learning · Process (computing · Variables · Work (physics · Applied Psychology · Computer Science · Engineering · Knowledge Management and Sharing · Open Source Software Innovations · Psychology · Technology Adoption and User Behaviour
User acceptance of information technology
Empirical Evaluation of the Revised Technology Acceptance Model
Assessing IT Usage
The Measurement of End-User Computing Satisfaction
Understanding Information Technology Usage
Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1
Service Quality
The theory of planned behavior
The respective roles of perceived usefulness and perceived fun in the acceptance of microcomputer technology
Gender differences in computer-related attitudes and behavior
Attitude-behavior relations
Senior Managers and Executive Information Systems
Prediction of goal-directed behavior
| Citations per year | 0.05 |
|---|---|
| Citation span | 2006 - 2006 (1) |
| Highly cited | No |