Who to Serve? The Ethical Dilemma of Employment Consultants in Nonprofit Disability Employment Network Organisations
Bibliographic Data
| ID | 11229040 |
|---|---|
| Authors | Stephen Thornton (0000-0001-8175-440X, corresponding author), Greg Marston (0000-0002-0263-140X) |
| Year | 2009 |
| Volume | 44 |
| Issue | 1 |
| Pages | 73-89 |
| Publication date | 2009-09-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Australian Journal of Social Issues (JOURNAL) |
| Journal identifiers | ISSN: 0157-6321 • E-ISSN: 1839-4655 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/j.1839-4655.2009.tb00131.x |
| OpenAlex | W1898799435 |
| Language | EN |
| Citations received | 9 |
| References cited | 12 |
The Welfare‐to‐work policy, implemented in July 2006 by the Federal Government, imposed a new work and activity obligation on people applying for the Disability Support Pension. This requirement not only created a new obligation for people with disability but also for employment consultants working in nonprofit Disability Employment Network organisations to monitor the conduct of this new cohort on behalf of Centrelink. For many employment consultants traditionally drawn to the nonprofit disability sector for altruistic reasons, this has created an ethical dilemma between their duty to their employer, and acting in the best interests of their clients. Drawing on aspects of ethical theory we find that, although most employment consultants justify their actions in terms of duty to the organisation, some find themselves in an ethical dilemma of ‘who to serve’ when the interests of the organisation and the welfare of the client are mismatched
Business · Dilemma · Economics · Ethical dilemma · Management · Political science · Project commissioning · Public relations · Publishing · Sociology · Employment and Welfare Studies · Healthcare innovation and challenges · Labor Movements and Unions · Law
Customized Employment
The Place of Disgust
Exiting sheltered employment
Everything within the Market, Nothing against the Market, Nothing outside the Market
Disability employment services under new public management
The frontline delivery of activation
Interpretative accounts of work capacity assessment policy for young adults with disabilities
Policy, citizenship and governance
Appointment Time
Ethics, Accountability and the Social Professions
Ethics and Values in Social Work
Service Delivery and Civic Engagement
Studying Implementation
The Ethics and Politics of Mutual Obligation
Mutual Obligation and the Job Network
A Model of Learned Implementation
Theories of Justice and Street-Level Discretion1
State Agent or Citizen Agent
Governance and Competition
| Citations per year | 0.64 |
|---|---|
| Citation span | 2012 - 2025 (14) |
| Highly cited | No |