Measuring tourist judgment on service quality
Bibliographic Data
| ID | 11233722 |
|---|---|
| Authors | Klaus Weiermair (Universität Innsbruck, corresponding author), Matthias Fuchs (0000-0003-3964-2716, Universität Innsbruck) |
| Year | 1999 |
| Volume | 26 |
| Issue | 4 |
| Pages | 1004-1021 |
| Publication date | 1999-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Annals of Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 0160-7383 • E-ISSN: 1873-7722 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/s0160-7383(99)00037-7 |
| OpenAlex | W2076562453 |
| Language | EN |
| Citations received | 18 |
| References cited | 24 |
Business · Economics · Humanities · Political science · Service (business · Service quality · Sociology · Tourism · Valuation (finance · Welfare economics · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Law · Mathematics · Philosophy · Psychology · Wine Industry and Tourism · Accounting · Marketing
The anatomy of risk in ski tourism
Remodelling a changing language of tourism
Tour Guide Performance and Tourist Satisfaction
Determinants of Daily Happiness on Vacation
The role of security measures
La medición de la calidad del servicio en destinos turísticos
An Evaluation of the Attractiveness of a Tourist Product (SERVQUAL Method)
An investigation of the relationship between public transport performance and destination satisfaction
GPTCCC
The moderating role of familiarity in rural tourism in Spain
Do tourism-based ski resorts contribute to the homogeneous development of the Mediterranean mountains? A case study in the Central Spanish Pyrenees
Tourism Sustainability Through Destination Benchmarking Indicator Systems
A typology of quantitative approaches to discovery
Destination appraisal
Customer-based brand equity for a destination
Human psychology as a driver of tourism development
Service quality measurement in rural accommodation
Predictors of Templestay Satisfaction
Tourismus
The Nature and Determinants of Customer Expectations of Service
Measuring Service Quality in the Travel and Tourism Industry
Patterns Of Tourist Expenditure And Types Of Vacation Across The Family Life Cycle
Tourism, Technology and Competitive Strategies
Measuring Destination Attractiveness
An overview of tourism forecasting accuracy comparisons
Recent research in tourist behaviour
Travel life cycle
Dimentions of tourist satisfaction with a destination area
Behavioral conceptualization of tourism and leisure
Quality and pricing in tourism destinations
Perceived changes in holiday destinations
Strategic Marketing for Recreational Facilities
| Unique citing works | 18 |
|---|---|
| Citations per year | 0,75 |
| Citation span | 2002 - 2026 (25) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 16 |