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Navigating the digital age

The gray digital divide and digital inclusion in China

Bibliographic Data

ID11268504
AuthorsHaili Li (0000-0002-8487-7170, University of Exeter), Genia Kostka (0000-0002-3696-9513, Freie Universität Berlin, corresponding author)
Year2024
Volume46
Issue6
Pages1181-1199
Publication date2024-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueMedia Culture & Society (JOURNAL)
Journal identifiersISSN: 0163-4437 • E-ISSN: 1460-3675
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/01634437241229382
OpenAlexW4392014792
LanguageEN
Citations received15
References cited21

Rapid digitalization and an aging population are leading to an increasingly prominent age-based digital divide among the world’s elderly population. This study focuses on China, one of the most rapidly aging and digitalizing countries in the world. Employing a mixed-method approach, this research examines how elderly individuals experience the digital transformation and the associated digital divide. The findings suggest that the elderly interviewees encounter multiple barriers to learning and using digital technologies, which highlights the significant role of social support and networks in facilitating their adaptation to the digital society and lifestyle. Attitudes toward digital engagement and digitalization vary greatly among the elderly, ranging from being optimistic to feeling left behind and having multiple concerns. Our findings further reveal that the Chinese government has implemented numerous digital apps tailored to the demands of the elderly and provided training opportunities to bridge the gray digital divide. This emphasizes the responsiveness and adaptiveness of Chinese authorities in addressing pressing societal issues. However, we identify a gap in digital outreach, as most elderly interviewees have limited awareness of government digital inclusion policies and programs. This article contributes to digital divide research and offers practical implications for countries grappling with the gray digital divide

China · Digital divide · Digital transformation · Economic growth · Economics · Government (linguistics · Information and Communications Technology · Outreach · Political science · Population · Population ageing · Public relations · Sociology · Digital Economy and Work Transformation · Intergenerational Family Dynamics and Caregiving · Technology Use by Older Adults

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Unique citing works15
Citations per year15
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 15
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