Reported Speech in Conversational Storytelling During Nursing Shift Handover Meetings
Bibliographic Data
| ID | 11273151 |
|---|---|
| Authors | Adrian Bangerter (0000-0003-3622-1860), Eric Mayor (0000-0001-9441-7592, University of Neuchâtel), Simona Pekarek Doehler (0000-0002-3592-5076, University of Neuchâtel) |
| Year | 2011 |
| Volume | 48 |
| Issue | 3 |
| Pages | 183-214 |
| Publication date | 2011-04-11 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Discourse Processes (JOURNAL) |
| Journal identifiers | ISSN: 0163-853X • E-ISSN: 1532-6950 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/0163853x.2010.519765 |
| OpenAlex | W1973233902 |
| Language | EN |
| Citations received | 16 |
| References cited | 36 |
Shift handovers in nursing units involve formal transmission of information and informal conversation about non-routine events. Informal conversation often involves telling stories. Direct reported speech (DRS) was studied in handover storytelling in two nursing care units. The study goal is to contribute to a better understanding of conversation in handover and use of DRS in storytelling in institutional contexts. Content analysis revealed that the most frequent sources quoted were oneself and patients, followed by physicians and colleagues. Further, DRS utterances are preceded by reports of situations, actions, and other reported speech, often constituting the climax of a story. Conversation analysis revealed how DRS participates in multimodal reenactments, complaints about patients, and justifying deviations from medical protocols. Results inform understanding of the uses of DRS in institutional storytelling, show how they index relevant membership categories and related knowledge and expectations, and serve as resources for making sense of non-routine events
Conversation · Conversation analysis · Handover · Indirect speech · Linguistics · Narrative · Storytelling · Communication · Computer Science · Hospital Admissions and Outcomes · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Medicine · Nursing · Psychology
Storytelling as Adaptive Collective Sensemaking
De la transmission d’informations cliniques au partage de savoir lors de relèves infirmières
‘Nurses whisper.’ Identities in nurses’ patient safety narratives of nurse‐trainee doctors’ interactions
Conceptualising language awareness in healthcare communication
Direct reported speech in storytellings
Recalibrating the context for reported speech and thought
Telling a supervisor about experiences of gendered dismissal
Indirect Reported Speech in Storytelling
The oncologist told me”
Enacting Power Asymmetries in Reported Exchanges in the Narratives of Former Slaves
Effect of Dialogue on Demonstrations
Linguistic features and pragmatic functions of direct reported speech in Italian troubles telling sequences
Challenging the interprofessional epistemic boundaries
Rachel's not here
Individual and collective strategies in nurses' struggle for professional identity
Epistemic management in the material world of workplace
“At first I thought”
Structures of Social Action
Using Language
Glossary of transcript symbols with an introduction
Directions in sociolinguistics
Lectures on Conversation
From multi-participant talk to genuine polylogue
Studies in Social Interaction
Listener Responses as a Collaborative Process
On integrity in inquiry… of the investigated, not the investigator
Maintaining Interpersonal Continuity in Groups
Complaints About Transgressions and Misconduct
Reporting and Reacting
Coordinating Gesture, Talk, and Gaze in Reenactments
Reporting on Talk
Nonroutine transactions in controller‐pilot communication
The Rise of Like in Spontaneous Quotations
Talking about machines
Communicating a feeling
Enquoting voices, accomplishing talk
The quote and beyond
A tutorial on membership categorization
Quotations as Demonstrations
Conversational Remembering and Uncertainty
Reported Speech in Talking Race on Campus
| Unique citing works | 16 |
|---|---|
| Citations per year | 1,14 |
| Citation span | 2012 - 2024 (13) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 16 |