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Repairing Conceptual Mismatches in Human-Computer Dialogue

Bibliographic Data

ID11273686
AuthorsRobbert-Jan Beun, Robbert‐jan Beun (corresponding author), Rogier M van Eijk
Year2007
Volume44
Issue3
Pages213-243
Publication date2007-09-01
Open AccessNo
TypeARTICLE
VenueDiscourse Processes (JOURNAL)
Journal identifiersISSN: 0163-853X • E-ISSN: 1532-6950
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/01638530701600946
OpenAlexW1965633026
LanguageEN
References cited5

A computational framework is presented for the generation of elementary speech acts to establish conceptual alignment between a computer system and its user. This article clearly distinguishes between 2 phases of the alignment process: message interpretation and message generation. In the interpretation phase, presuppositions are extracted from the user's message and compared with the system's semantic model of the application domain, which is represented in Type Theory. Subsequently, in the generation phase, a feedback message at the conceptual level is produced to resolve detected discrepancies and avoid potential discrepancies as a result of quantity implicatures. A conversational strategy is provided that is based on Gricean maxims and a differentiation of various types of information states of the system, such as private and common beliefs about the domain of discourse

Domain (mathematical analysis · Human–computer interaction · Interpretation (philosophy · Linguistics · Natural language processing · Presupposition · Process (computing · Programming language · Advanced Software Engineering Methodologies · Computer Science · Mathematics · Speech and dialogue systems · Usability and User Interface Design · Artificial Intelligence

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    H P Grice•Speech Acts•1975

  • On the Semantics and Pragmatics of Linguistic Feedback

    Jens Allwood, Joakim Nivre et al.•Journal of Semantics•1992

  • Cooperativity in human‐machine and human‐human spoken dialogue

    Niels Ole Bernsen, Hans Dybkjær et al.•Discourse Processes•1996

  • Contributing to Discourse

    Open Access•Herbert H Clark, Edward F Schaefer•Cognitive Science•1989

Highly citedNo

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