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The different effect of primary and secondary product attributes on customer satisfaction

Bibliographic Data

ID11288193
AuthorsInge Brechan (0000-0003-3240-1717, Institute of Transport Economics, corresponding author)
Year2006
Volume27
Issue3
Pages441-458
Publication date2006-06-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Economic Psychology (JOURNAL)
Journal identifiersISSN: 0167-4870 • E-ISSN: 1872-7719
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.joep.2005.10.003
OpenAlexW2038316506
LanguageEN
Citations received2
References cited18

Business · Customer satisfaction · Data mining · Exploratory research · Product (mathematics · Quality (philosophy · Relation (database · Sociology · Computer Science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Mathematics · Psychology · Marketing

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Unique citing works2
Citations per year0.33
Citation span2020 - 2022 (3)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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