Postpurchase consumer evaluations, complaint actions and repurchase behavior
Bibliographic Data
| ID | 11289622 |
|---|---|
| Authors | Dick A Francken (corresponding author) |
| Year | 1983 |
| Volume | 4 |
| Issue | 3 |
| Pages | 273-290 |
| Publication date | 1983-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Economic Psychology (JOURNAL) |
| Journal identifiers | ISSN: 0167-4870 • E-ISSN: 1872-7719 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/0167-4870(83)90031-4 |
| OpenAlex | W1998272754 |
| Language | EN |
| Citations received | 3 |
| References cited | 2 |
Business · Complaint · Consumer behaviour · Data mining · Political science · Relation (database · Computer Science · Consumer Behavior in Brand Consumption and Identification · Consumer Retail Behavior Studies · Customer Service Quality and Loyalty · Law · Psychology · Marketing
| Unique citing works | 3 |
|---|---|
| Citations per year | 0,08 |
| Citation span | 1988 - 2018 (31) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 3 |