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Planning Better Tourism

The Strategic Importance of Tourist-Resident Expectations and Interactions

Bibliographic Data

ID11411449
AuthorsNicholas Marsh (0000-0003-4934-6849, corresponding author), Nicholas R Marsh, Brain D Henshall
Year1987
Volume12
Issue2
Pages47-54
Publication date1987-01-01
Open AccessNo
TypeARTICLE
VenueTourism Recreation Research (JOURNAL)
Journal identifiersISSN: 0250-8281 • E-ISSN: 2320-0308
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/02508281.1987.11014513
OpenAlexW1991999792
LanguageEN
Citations received12
References cited13

This paper examines the strategic significance of the social interaction between residents and international tourists. Contrary to many definitions of the tourist industry it is argued that the contact between people is at the heart of the tourist product. A social interaction continuum for tourism is presented which identifies for modes (Separatism Involuntary Participation, Voluntary Participation and Integration) of Tourism. Each mode is associated with characteristic holiday packages and products. Those types of interaction tourism which involve a high level of interaction with residents require attitudes by residents which favour this interaction. It is therefore necessary to conduct research into the attitudes of residents concerning tourism aid social interaction with tourists. Examples of this kind of research (which was conducted as part of a Strategic Planning project for the tourism industry of New Zealand) are presented together with a discussion of their significance for policy makers. The paper concludes by advocating this approach to tourism planning for other countries which seek to develop a tourism industry which will be both commercially successful and also socially acceptable to residents of the country being visited by international tourists

Business · Political science · Strategic planning · Tourism · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Sport and Mega-Event Impacts · Marketing

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  • The Influence of Stereotypes and Host–Tourist Interactions on Post-travel Destination Image and Evaluations of Residents

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Citations per year0.33
Citation span1990 - 2023 (34)
Highly citedNo

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Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae