Hotel employee's artificial intelligence and robotics awareness and its impact on turnover intention
The moderating roles of perceived organizational support and competitive psychological climate
Dados Bibliográficos
| ID | 11440802 |
|---|---|
| Autores | Jun Li (0000-0001-5824-6626, South China Normal University), Mark A Bonn (0000-0003-3652-4060, Florida State University), Ben Haobin Ye (0000-0001-5148-6117, South China Normal University, autor correspondente) |
| Ano | 2019 |
| Volume | 73 |
| Páginas | 172-181 |
| Data de publicação | 2019-08-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Tourism Management (JOURNAL) |
| Identificadores do periódico | ISSN: 0261-5177 • E-ISSN: 1879-3193 |
| Editora | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.tourman.2019.02.006 |
| OpenAlex | W2918214187 |
| Idioma | EN |
| Citações recebidas | 129 |
| Referências citadas | 29 |
Business · Context (archaeology · Cultural intelligence · Empirical evidence · Empirical research · Hospitality · Hospitality industry · Knowledge management · Political science · Robot · Robotics · Tourism · Workforce · Applied Psychology · Computer Science · Cyberloafing and Workplace Behavior · Job Satisfaction and Organizational Behavior · Organizational and Employee Performance · Psychology · Social Psychology · Artificial Intelligence · Marketing
Artificial Intelligence and Job Design
AI Technology Threat Perception and Occupational Anxiety
Digital marketing in hospitality and tourism
Understanding Generative AI Adoption
Rising with the machines
Effects of Covid-19 on hotel marketing and management
Influences of artificial intelligence (AI) awareness on career competency and job burnout
Antecedents of Trust and Adoption Intention toward Artificially Intelligent Recommendation Systems in Travel Planning
Transforming public service delivery through self-service technologies
AI-enabled job demands and employee well-being
AI technology application and employee responsibility
Enhancing creative performance among experienced newcomers
Working with AI
Does digitalization always benefit cultural, sports, and tourism enterprises quality? Unveiling the inverted U-shaped relationship from a resource and capability perspective
Artificial intelligence (AI) awareness (2019–2025)
A Systematic Literature Review on Sustainability and Use of Artificial Intelligence in Tourism and Hospitality
The Impact of Artificial Intelligence on Organizational Culture
The impact of generative AI use on employees’ psychological distress
Adoption of a deep learning-based neural network model in the psychological behavior analysis of resident tourism consumption
Impact of Employees' Workplace Environment on Employees' Performance
Assist me or replace me? Uncovering the influence of AI awareness on employees’ counterproductive work behaviors
Will AI replace me? The mechanism of employee AI challenge appraisal on Chinese employee career sustainability
Artificial intelligence’s impact on hospitality and tourism marketing
Facing AI with knowledge
Artificial intelligence in hospitality & tourism
AI and sustainable tourism
Behaviours not set in stone
The future of tourism work
Biosecurity, crisis management, automation technologies and economic performance of travel, tourism and hospitality companies – A conceptual framework
Digital transformation and tourism performance
The policy responses of tourism agencies to emerging digital skills constraints
How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context
How Employees Experience Digital Transformation
Organizational HR practices and employee retention in hotels
From anxiety to action
Admire you, become you
The influence of occupational substitution risk on employees’ turnover intention
Navigating onboarding in the artificial intelligence (AI) era
Challenge or hindrance? how STARA awareness affects employee innovative performance
Linking AI awareness with AI crafting
Reimagining work in the age of AI
How AI literacy decreases job burnout among employees in new forms of employment in China? the roles of STARA awareness and organizational AI adoption
Understanding customer's meaningful engagement with AI-powered service robots
How effective is AI augmentation in human–AI collaboration? Evidence from a field experiment
How Does Artificial Intelligence Awareness Impact Employee Attrition
The job demands-resources model as a theoretical lens for the bright and dark side of digitization
Facilitation or hindrance
Substitution or augmentation? How organisational AI adoption approaches influence the willingness to stay of caregivers
AI in the spotlight
How does (im)balanced acceptance of robots between customers and frontline employees affect hotels’ service quality
Can AI really help? The double-edged sword effect of AI assistant on employees’ innovation behavior
The impact of artificial intelligence on unemployment
The effect of the risk of job substitution by AI, digital transformation stress and digital self-efficacy on employee deviant behavior
Investing in intelligence
How service robots' technology affordances shape frontline employees' service performance in tourism enterprises
The Double-Edged Impact of AI Appraisals on Workplace Cheating
Challenging or Threatening? The Double-Edged Sword Effect of Intelligent Technology Awareness on Accountants’ Unethical Decision-Making
What’s wrong with AI art? Implications of generative AI on the value of creative media
The double-edged sword effect of artificial intelligence awareness on organisational citizenship behaviour
Artificial intelligence as an enabler for innovation
Ignoring the three-way interaction of digital orientation, Not-invented-here syndrome and employee's artificial intelligence awareness in digital innovation performance
Bringing employee learning to AI stress research
AI-Augmented HRM
The fear of being replaced by generative AI
From information to operations
Exploring Consumer-Robot interaction in the hospitality sector
Technological innovation and employee psychological well-being
Exploring the moderating effect of restaurant type on the interaction between service agent type and consumer satisfaction
Gamification in hospitality
“Thinking forward” or “dwelling on worry”
Determining the Effectiveness of Using Chatgpt-4 in Organising Excursions
The Power of Integration Towards Sustainable Performance
Perceptions of Technology-Related Job Insecurity among Healthcare Personnel
Fear of Being Replaced by Robots and Turnover Intention
Artificial intelligence and employment in the hospitality sector
Smart Cultural Curations
Algorithmic human resource management as a mode of algorithmic governance
Linking organizational AI adoption to employee knowledge behaviours
How Service Robot Anthropomorphism and Employee Self-Efficacy Shape Collaborative Performance
Career Exit or Industry Shift? Dynamic Turnover Responses to AI ‐Induced Job Insecurity in Hospitality
AI and GHG Emissions
Working Smarter with AI in Hotel Industry
How Tourists Perceive the Usefulness of Technology Adoption in Hotels
How Task Technology Fits with Employee Engagement, Organizational Support, and Business Outcomes
Sexual Harassment at Work and Labour Turnover via Job Positions
The Relationship of Artificial Intelligence Opportunity Perception and Employee Workplace Well-Being
A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in Covid-19 Context
The Association between Artificial Intelligence Awareness and Employee Depression
Mapping the barriers of AI implementations in the public distribution system
Unseen seeds, green minds in the digital era
Assist or Substitute? The Influential Mechanism of Worker’s Usage Experience on Their Overall Evaluation of Generative Artificial Intelligence
Understanding Artificial Intelligence Awareness and Digital Innovativeness
AI-powered live chatbots and smart tour guide apps in tourism
Artificial intelligence and employee outcomes
Resistance or resilience? University music teachers' active learning intention in response to the emergence of artificial intelligence
Service robot performance and hospitality employees’ job loss insecurity and turnover
The dual impacts of Artificial Intelligence and Robotics Awareness (Aira) on work performance and stress
Burnout and workplace dehumanization at the supermarket
Gain or Pain
AI-based self-service technology in public service delivery
Perceived Organizational Support and Leader-Member Exchange
Effects of Trait Competitiveness and Perceived Intraorganizational Competition on Salesperson Goal Setting and Performance
The impacts of perceived organizational support and psychological empowerment on job performance
Smart Technology, Artificial Intelligence, Robotics, and Algorithms (STARA)
Perceived organizational support.
The future of employment
The interactive relationship of competitive climate and trait competitiveness with workplace attitudes, stress, and performance
Job involvement, commitment, satisfaction and turnover
Multilevel model of management support and casino employee turnover intention
Robots and Jobs
The forthcoming Artificial Intelligence (AI) revolution
| Obras citantes distintas | 129 |
|---|---|
| Citações por ano | 21,5 |
| Intervalo de citações | 2020 - 2026 (7) |
| Velocidade de citação | current |
| Altamente citado | Sim |
| Tipos de citação | Neutras: 125 |