Total quality management in hospitality
An application of the EFQM model
Bibliographic Data
| ID | 11442247 |
|---|---|
| Authors | César Camisón (0000-0001-8568-8825, Universitat Jaume I, corresponding author) |
| Year | 1996 |
| Volume | 17 |
| Issue | 3 |
| Pages | 191-201 |
| Publication date | 1996-05-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Tourism Management (JOURNAL) |
| Journal identifiers | ISSN: 0261-5177 • E-ISSN: 1879-3193 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/0261-5177(96)00006-4 |
| OpenAlex | W2083377033 |
| Language | EN |
| Citations received | 3 |
| References cited | 14 |
Business · Destinations · Hospitality · Hospitality industry · Hospitality management studies · Humanities · Political science · Process (computing · Process management · Quality (philosophy · Quality management · Service (business · Total quality management · Tourism · Valencian · Computer Science · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Wine Industry and Tourism · Marketing
| Citations per year | 0.19 |
|---|---|
| Citation span | 2010 - 2014 (5) |
| Highly cited | No |