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Information systems in nurses' work

Technical rationality versus an ethic of care

Bibliographic Data

ID11489929
AuthorsMinna Salminen-Karlsson (0000-0001-8426-2275, Centre for Gender Research Uppsala University Uppsala Sweden, corresponding author), Diane Golay (0000-0002-8240-0942, Department of Information Technology Uppsala University Uppsala Sweden)
Year2022
Volume37
Issue2
Pages270-287
Publication date2022-07-01
Open AccessYes
TypeARTICLE
VenueNew Technology Work and Employment (JOURNAL)
Journal identifiersISSN: 0268-1072 • E-ISSN: 1468-005X
PublisherWiley (PUBLISHER • GB)
DOI10.1111/ntwe.12231
OpenAlexW4210927194
LanguageEN
Citations received2
References cited34

Nurses increasingly interact with health information systems (HIS) in their daily work. This article examines how the problems that they confront in that interaction can be understood through the theoretical concepts of technical rationality and an ethic of care. The findings are based on a qualitative study of nurses in one Swedish hospital. They suggest that HIS did not support the holistic care of patients, and were not adapted to the varied and often urgent situations that nurses faced in their daily work, leaving them feeling isolated with their problems. In summary, HIS were found to serve the administrative aims of a hospital organisation, based on technical rationality, rather than supporting patients' needs as seen from an ethics of care perspective. The contribution of the study is to show how the use of these two conceptual tools connects nurses' daily problems with HIS to more fundamental issues about the values upon which healthcare is grounded

Epistemology · Feeling · Health care · Political science · Qualitative research · Rationality · Social science · Sociology · Computer Science · Electronic Health Records Systems · Information Systems Theories and Implementation · Medicine · Nursing · Nursing Diagnosis and Documentation · Psychology · Social Psychology

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Citations per year2
Citation span2025 - 2025 (1)
Highly citedNo

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