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University Counselling Services in Australia and New Zealand

Activities, Changes, and Challenges

Bibliographic Data

ID11509646
AuthorsHelen Stallman (0000-0001-7830-0781, The University of Queensland, corresponding author), Helen M Stallman (Schools of Medicine and Pharmacy, The University of Queensland)
Year2011
Volume47
Issue4
Pages249-253
Publication date2011-04-04
Open AccessYes
TypeARTICLE
VenueAustralian Psychologist (JOURNAL)
Journal identifiersISSN: 0005-0067 • E-ISSN: 1742-9544
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1111/j.1742-9544.2011.00023.x
OpenAlexW1875986160
LanguageEN
Citations received13
References cited3

The high prevalence of stress and psychological distress in university students highlights the need for adequate support services to enable students to achieve their goals. This study aimed to describe counselling services available to university students in Australia and New Zealand and to benchmark them against international services. Participants were five Australian and three New Zealand Counselling Services. Results showed that counselling services are using a variety of formats and e‐technologies to deliver services to students, but are hampered by limited resources compared with their international counterparts. These include very high counsellor student ratios, lower average number of consultations per student, and lower mental health qualifications of counsellors. This has even greater implications in the context of higher education reform in Australia that may further widen the gap between needs of students and available counselling services. Inadequate counselling support can negatively impact on students, universities, and the community through lost potential

Context (archaeology · Distress · Geography · Medical education · Mental health · Psychiatry · Psychological distress · Variety (cybernetics · Clinical Psychology · Counseling Practices and Supervision · Healthcare professionals’ stress and burnout · Medicine · Mental Health Treatment and Access · Nursing · Psychology

  • A Review of Psychological Distress Among University Students

    Open Access•Jessica Sharp, Stephen Theiler•International Journal for the…•2018

  • Mental health and well-being in higher education

    Open Access•Aulia Luqman Aziz, Corrienna Abdul Talib et al.•Social Sciences & Humanities Open•2026

  • ‘I knew I had the support from them’

    Catherine Picton, Ella Kahu•Higher Education Research &…•2022

  • Leveraging students' voices

    Open Access•Elizabeth Hitches, Stuart Woodcock et al.•The Australian Educational…•2025

  • Development of an Internet Intervention to Promote Wellbeing in College Students

    Open Access•Helen Stallman, Helen M Stallman et al.•Australian Psychologist•2016

  • Qualitative Investigation into Therapists’ Experiences of Online Therapy

    Open Access•Yasuhiro Kotera, Greta Kaluzeviciute et al.•International Journal of…•2021

  • Physical and mental health perspectives of first year undergraduate rural university students

    Open Access•Rafat Hussain, Michelle Guppy et al.•BMC Public Health•2013

  • An experimental study exploring the impact of vignette gender on the quality of university students’ mental health first aid for peers with symptoms of depression

    Open Access•E Bethan Davies, John Wardlaw et al.•BMC Public Health•2016

  • Mental Health Among First-Year Students Transitioning to University in Australia

    Open Access•Louise M Farrer, Hayley M Jackson et al.•Psychological Reports•2024

  • Exploration of Client Profile and Clinical Outcome in a University Psychology Clinic

    Open Access•Lynette Brunnbauer, Susan Simpson et al.•Australian Psychologist•2016

  • Fluctuations in mental health in students accessing a university-wide online mental health promotion intervention before and during the Covid-19 pandemic

    Open Access•Shelley Viskovich, James A Fowler et al.•Australian Psychologist•2023

  • Randomised Control Trial of a Low‐Intensity Cognitive‐Behaviour Therapy Intervention to Improve Mental Health in University Students

    Open Access•Helen Stallman, Helen M Stallman et al.•Australian Psychologist•2016

  • A Trend Analysis of the Challenges of International Students Over 21 Years

    Open Access•Omotoyosi Oduwaye, Askin Kiraz et al.•SAGE Open•2023

  • Prevalence, comorbidity, disability and service utilisation

    Open Access•Gavin Andrews, Scott Henderson et al.•The British Journal of Psychiatry•2001

  • Psychological distress in university students

    Open Access•Helen Stallman, Helen M Stallman•Australian Psychologist•2010

Citations per year1
Citation span2013 - 2026 (14)
Highly citedNo

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