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Augmenting Household Expenditure Forecasts with Online Employee-generated Company Reviews

Bibliographic Data

ID11587406
AuthorsEfthymia Symitsi (0000-0001-6371-4156), Panagiotis Stamolampros (0000-0001-8143-7244), Antonios Karatzas (0000-0002-6271-9753)
Year2021
Volume85
IssueS1
Pages463-491
Publication date2021-04-17
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Opinion Quarterly (JOURNAL)
Journal identifiersISSN: 0033-362X • E-ISSN: 1537-5331
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/poq/nfab017
PMID34899083
OpenAlexW3158119598
LanguageEN
Citations received3
References cited78

We assess the ability of online employee-generated content in predicting consumption expenditures. In so doing, we aggregate millions of employee expectations for the next six-month business outlook of their employer and build an employee sentiment index. We test whether forward-looking employee sentiment can contribute to baseline models when forecasting aggregate consumption in the United States and compare its performance to well-established, survey-based consumer sentiment indexes. We reveal that online employee opinions have incremental information that can be used to augment the accuracy of consumption forecasting models and inform economic policy decisions

Aggregate (composite · Baseline (sea · Business · Consumer confidence index · Consumption (sociology · Economics · Index (typography · Personal consumption expenditures price index · Political science · Test (biology · Computer Science · Consumer Market Behavior and Pricing · Digital Marketing and Social Media · Media Influence and Politics · Marketing

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Unique citing works3
Citations per year1,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 3

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