Paradigm shift
Exploring the impact of digital technologies on the welfare state through a systematic literature review
Dados Bibliográficos
| ID | 11636147 |
|---|---|
| Autores | Sofia Alexopoulou (0000-0002-8391-5606, Department of Public Administration Panteion University Athens Greece, autor correspondente) |
| Ano | 2024 |
| Volume | 59 |
| Fascículo | 1 |
| Páginas | 135-157 |
| Data de publicação | 2024-07-03 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Social Policy and Administration (JOURNAL) |
| Identificadores do periódico | ISSN: 0144-5596 • E-ISSN: 1467-9515 |
| Editora | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/spol.13054 |
| OpenAlex | W4400335342 |
| Idioma | EN |
| Citações recebidas | 10 |
| Referências citadas | 56 |
This systematic literature review (SLR) explores the impact of digital technologies on welfare states and bureaucracies, analyzing the evolving dynamics between the state and citizens. The integration of digital technologies reshapes traditional interactions, granting citizens new levels of autonomy and responsibility. Service delivery evolves from conventional bureaucracies to dynamic, data‐driven systems. Employing the PRISMA methodology, the review covers articles from 2017 to 2024, synthesizing insights from 37 selected articles. Key themes, challenges, and opportunities associated with digital transformation in the welfare state are identified. The study offers valuable insights for policymakers, scholars, and practitioners navigating the complex intersection of technology and welfare provision. It underscores the need for a balanced approach to welfare transformation, addressing both the benefits of digitalization and potential challenges such as exclusion, citizen profiling, and other ethical concerns
Data science · Epistemology · MEDLINE · Paradigm shift · Political science · Politics · Sociology · State (computer science · Systematic review · Welfare · Welfare state · Computer Science · Digital Economy and Work Transformation · Philosophy
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Preferred Reporting Items for Systematic Reviews and Meta-Analyses
Contradictions of the Welfare State
Information ecology in digitalising welfare services
The grey digital divide and welfare state regimes
AI governance in the public sector
Data and rights in the digital welfare state
Persisting inequalities in the digitalized society
Digital Weberianism
Smart Cards for All
The Emerging Digital Twin Bureaucracy in the 21st Century
Datafication and the Welfare State
Developing a Digital Welfare State
Digitalizing the welfare state
Digital discretion
Automated Government Benefits and Welfare Surveillance
Maintaining trust in a technologized public sector
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Gendered identities and digital inequalities
Street-level morality at the digital frontlines
Digital Discretion
Close encounters of the digital kind
Ethical’ artificial intelligence in the welfare state
Emerging modes of digitalisation in the delivery of welfare‐to‐work
Digitalization, Street‐Level Bureaucracy and Welfare Users' Experiences
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The digital society and provision of welfare services
Digital welfare state and problem arising
From Street‐Level to System‐Level Bureaucracies
Welfare service centers
The Human Rights Implications of the Use of AI in the Digital Welfare State
Making sense of decision support systems
Within-Case and Across-Case Approaches to Qualitative Data Analysis
Digital health for all
Can Computers Automate Welfare
Five Misunderstandings About Case-Study Research
Can Robots Understand Welfare? Exploring Machine Bureaucracies in Welfare-to-Work
| Obras citantes distintas | 10 |
|---|---|
| Citações por ano | 10 |
| Intervalo de citações | 2025 - 2026 (2) |
| Velocidade de citação | current |
| Altamente citado | Não |
| Tipos de citação | Neutras: 9 |