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Whither Challenger, Wither Columbia

Management Decision Making and the Knowledge Analytic

Bibliographic Data

ID11673243
AuthorsTerence M Garrett (0000-0002-6889-7139, The University of Texas-Pan American, corresponding author)
Year2004
Volume34
Issue4
Pages389-402
Publication date2004-11-10
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe American Review of Public Administration (JOURNAL)
Journal identifiersISSN: 0275-0740 • E-ISSN: 1552-3357
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0275074004269410
OpenAlexW1970039103
LanguageEN
Citations received8
References cited20

The Challenger and Columbia similarities in management decision making with regard to the ill-fated shuttle mission failures bear scrutiny. Key aspects of both tragedies include senior-level managers ignoring the advice from experts within the NASA organization leading to tragedy. NASA is typical of modern organizations in the tendency to relegate worker knowledge below that of managers and executives. The Columbia Accident Investigation Board has determined that the organizational/management culture was a key factor in the demise of the Columbia. The author argues that culture, although an important contributor to the tragedy, is inadequate for assessing the problem. Differences in knowledge between executives, managers, and the workers are key to unlocking the central problem of the NASA organization. The author uses and develops the theoretical approach that delves into multiple knowledges in organizations that is known as the “knowledge analytic.”

Columbia university · Demise · Economics · Management · Media studies · Political science · Public relations · Scrutiny · Social science · Sociology · Tragedy (event · Complex Systems and Decision Making · Law · Leadership, Behavior, and Decision-Making Studies

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Unique citing works8
Citations per year0,44
Citation span2008 - 2018 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 8

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