Restricted Common Component and Specific Weight Analysis
A Constrained Explorative Approach for the Customer Satisfaction Evaluation
Bibliographic Data
| ID | 11716038 |
|---|---|
| Authors | Pietro Amenta (0000-0002-4688-7298, University of Sannio), Antonio Lucadamo (0000-0002-7367-4589, University of Sannio), Antonello D’Ambra (0000-0001-6813-8979, University of Campania "Luigi Vanvitelli") |
| Year | 2020 |
| Volume | 156 |
| Issue | 2-3 |
| Pages | 409-427 |
| Publication date | 2020-02-27 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Social Indicators Research (JOURNAL) |
| Journal identifiers | ISSN: 0303-8300 • E-ISSN: 1573-0921 |
| Publisher | Springer Science+Business Media (PUBLISHER • DE) |
| DOI | 10.1007/s11205-020-02294-y |
| OpenAlex | W3008261704 |
| Language | EN |
| Citations received | 1 |
| References cited | 24 |
Business · Customer satisfaction · Data mining · Dimension (graph theory · Extension (predicate logic · Measure (data warehouse · Representation (politics · Service (business · Service quality · SERVQUAL · Table (database · Computer Science · Customer Service Quality and Loyalty · Mathematics · Sensory Analysis and Statistical Methods · Wine Industry and Tourism · Marketing
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A Conceptual Model of Service Quality and Its Implications for Future Research
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Generalized Constrained Canonical Correlation Analysis
Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service
| Citations per year | 1 |
|---|---|
| Citation span | 2025 - 2025 (1) |
| Highly cited | No |