The Experiences of Human Service Managers in Contexts of Change and Uncertainty
Datos Bibliográficos
| ID | 11958170 |
|---|---|
| Autores | Lynelle Watts (0000-0002-5886-5889, Edith Cowan University), Michele Schoder (Edith Cowan University), David Hodgson (0000-0002-0100-6274, Edith Cowan University, autor de correspondencia) |
| Año | 2018 |
| Volumen | 71 |
| Número | 3 |
| Páginas | 306-318 |
| Fecha de publicación | 2018-04-05 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Australian Social Work (JOURNAL) |
| Identificadores de la revista | ISSN: 0312-407X • E-ISSN: 1447-0748 |
| Editorial | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/0312407x.2018.1448093 |
| OpenAlex | W2795987055 |
| Idioma | EN |
| Citas recibidas | 2 |
| Referencias citadas | 34 |
Against a background of rapid and widespread changes to the delivery of human services and social welfare, this paper reports on a study into the experiences of managers of human services organisations. Within an interpretive methodology, the research utilised focus group and interview methods to examine the relevance and need for business, finance, and management skills from the perspective of managers in the human services. Results indicate that managers of human service organisations need advanced business, management, and finance skills to deal with change and uncertainty in contemporary and competitive service environments.IMPLICATIONSHuman service organisations in Australia are subject to change and uncertainty with new models of funding and increased accountability.Social workers employed as managers are under pressure to lead sustainable and accountable services, while still holding to social work principles.Social workers who manage organisations face a challenge of how to integrate business, management, and finance skills with the values and mission of social work
Accountability · Business · Economic growth · Economics · Human services · Knowledge management · Political science · Public relations · Relevance (law · Service (business · Service delivery framework · Social Welfare · Community Development and Social Impact · Nonprofit Sector and Volunteering · Social Work Education and Practice · Social Work · Marketing
The Sage Encyclopedia of Qualitative Research Methods
Organizational Climate and Culture
Neoliberalism and Australian social work
The changing architecture of the UK welfare state
Welfare States in Transition
Marketisation and the dual welfare state
Sampling and Choosing Cases in Qualitative Research
Organisations and Management in Social work
The Other Welfare State Non-Government Agencies and the Mixed Economy of Welfare in Australia
Sustainability Assessment and Reporting for Nonprofit Organizations
The restructuring of WA human services and its implications for the not‐for‐profit sector
The Role of Non‐profit Organizations in the Mixed Economy of Welfare‐to‐Work in the UK and Australia
A tale of two economies
The Expected Working Life of a Social Worker
Emotional Intelligence, Emotion and Social Work
Managing Human Services in a Market Environment
Professionals, Managers and Discretion
Where Is Social Work in the Social Entrepreneurship Movement
Perspectives on Neoliberalism for Human Service Professionals
Work-worlds colliding
Social Workers as Senior Executives
Intentional Leadership Planning and Development
A case of mistaken identity
Neoliberalism, New Public Management and the human service professions
Shifting the Goalposts
| Obras citantes distintas | 2 |
|---|---|
| Citas por año | 0,5 |
| Intervalo de citas | 2022 - 2023 (2) |
| Velocidad de citación | historical |
| Altamente citado | No |
| Tipos de cita | Neutras: 2 |