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Messages for Good Practice

Aboriginal Hospital Liaison Officers and Hospital Social Workers

Bibliographic Data

ID11958799
AuthorsElizabeth Orr (0000-0003-0796-9204, La Trobe University, corresponding author), Margarita Frederico (0000-0001-9028-7823, La Trobe University), Maureen Long (0000-0002-2005-9099, La Trobe University)
Year2021
Volume75
Issue3
Pages317-330
Publication date2021-09-01
Open AccessNo
TypeARTICLE
VenueAustralian Social Work (JOURNAL)
Journal identifiersISSN: 0312-407X • E-ISSN: 1447-0748
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/0312407x.2021.1953552
OpenAlexW3198183735
LanguageEN
Citations received4
References cited13

This article reports the findings of a study about the work of Aboriginal hospital liaison officers (AHLOs) and hospital social workers in Victoria. Guided by an Aboriginal Critical Reference Group, in-depth interviews were held with nine AHLOs, 10 social workers, and three Aboriginal health policy and program informants. Telephone focus groups held with study participants confirmed an analysis of the narratives of good practice and themes identified by participants. Focusing on the strengths of collaborative work, six key principles for good practice were defined. These principles relate to nonbiomedical knowledge and skills that non-Aboriginal social workers and AHLOs require to work well with Aboriginal patients. Implications for training and further research are discussed.IMPLICATIONS Similar elements of shared good practice between AHLOs and social workers were identified across a range of hospital types in Victoria suggesting that this is an important area of social work practice to understand and develop.The relationship and practice between AHLOs and social workers were previously underexplored, and the strengths and challenges of their working together practice have the potential to positively impact the hospital stay and health outcomes of Aboriginal patients.This study calls for opportunities to further strengthen and facilitate the ongoing, dynamic, and positive relationships between hospital social workers and AHLOs. Working together, they contribute to the creation of cultural safety and care for Aborignal patients and their families

Family medicine · Political science · Cultural Competency in Health Care · Global Health Workforce Issues · Indigenous Health, Education, and Rights · Medicine · Nursing · Psychology · Social Work

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  • Working Towards Culturally Safe and Sensitive Hospital Social Work Practice in Northern Adelaide, South Australia

    Open Access•Michelle Jones, Luke Cantley et al.•Journal of Racial and Ethnic…•2025

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    Open Access•Jamie Sorby, Christine J McKenzie et al.•Australian Social Work•2025

  • Indigenous Ideas Benefit Collaborative Research Partnerships

    B Bennett, Sue Gillieatt•Australian Social Work•2022

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    ELAINE PAPPS, IRIHAPETI RAMSDEN•International Journal for Quality…•1996

  • Courageous ethnographers or agents of the state

    Linda Briskman•Critical and Radical Social Work•2013

  • Changing How and What We Do

    Dawn Bessarab•Australian Social Work•2014

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    B Bennett, Joanna Zubrzycki et al.•Australian Social Work•2011

  • Improving the Service to Aboriginal and Torres Strait Islanders through Innovative Practices Between Aboriginal Hospital Liaison Officers and Social Workers in Hospitals in Victoria, Australia

    Open Access•Helen Bnads, Elizabeth Orr et al.•The British Journal of Social Work•2021

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    Open Access•Tania M White•The Australian Journal of…•2014

Citations per year1
Citation span2022 - 2026 (5)
Highly citedNo

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