Managing Covid‐19 in Morocco
The adoption of novel technology tools in assisting expert policy advisors
Bibliographic Data
| ID | 11959478 |
|---|---|
| Authors | Hamid Ait El Caid (0009-0005-0051-2502, Doctoral School of International Relations and Political Science Corvinus University of Budapest Budapest Hungary, corresponding author) |
| Year | 2024 |
| Volume | 83 |
| Issue | 2 |
| Pages | 257-268 |
| Publication date | 2024-06-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Australian Journal of Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0313-6647 • E-ISSN: 1467-8500 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/1467-8500.12637 |
| OpenAlex | W4401232857 |
| Language | EN |
| Citations received | 1 |
| References cited | 16 |
The COVID‐19 pandemic showed that new digital tools played a major role in the design, implementation, and evaluation of policies aimed at containing and defeating the virus. However, relying on digital tools should not undermine the role of experts in the policy process. This paper answers the following question as means of examing the relationship between technology and expertise: To what extent has the introduction of technology‐assisted tools complemented and empowered health experts to provide more effective policy advice? By answering this question, the paper investigates the opportunities and challenges of technology‐backed sources of ‘policy knowledge’ as ‘advisory assistants’ of conventional expert communities in the policy processes. Drawing on a case study from a developing country, I demonstrate how the introduction of the ‘Wiqaytna’ mobile application in Morocco facilitated reporting of higher risk locations and provided operational feedback for ‘the scientific committee’ enabling them to deliver more efficient and effective actions against COVID‐19, despite the underlying technical and ethical problems associated with the use of such tools. Points for practitioners Increasing interest and deployment of technology tools, such as artificial intelligence in the public policy and administration, means that a proper understanding and use of technology assisted tools is crucial for the delivery of smooth and effective public policy. The role of human experts remains indispensable in the policy process, but technology assisted tools can be utilised to speed up implementation processes and help give policy feedback
2019-20 coronavirus outbreak · Business · Coronavirus disease 2019 (COVID-19 · Infectious disease (medical specialty · Knowledge management · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 · Computer Science · COVID-19 Digital Contact Tracing · COVID-19 epidemiological studies · Data-Driven Disease Surveillance · Medicine · Virology
Technology transfer and public policy
Applications of digital technology in Covid-19 pandemic planning and response
Moroccan Digital Health Response to the Covid-19 Crisis
The Covid-19 pandemic as a game changer for public administration and leadership? The need for robust governance responses to turbulent problems
Handbook of Public Communication of Science and Technology
The politics of Covid-19 experts
Assessing the public policy-cycle framework in the age of artificial intelligence
On a code of ethics for policy experts
Artificial Intelligence and Administrative Discretion
Technology Diffusion and Public Policy
I want the world back
| Citations per year | 1 |
|---|---|
| Citation span | 2026 - 2026 (1) |
| Highly cited | No |