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Joining‐Up Government in the UK

Towards Public Services for an Information Age

Bibliographic Data

ID11959665
AuthorsChristine Bellamy (Nottingham Trent University, corresponding author)
Year1999
Volume58
Issue3
Pages89-96
Publication date1999-09-01
Open AccessYes
TypeARTICLE
VenueAustralian Journal of Public Administration (JOURNAL)
Journal identifiersISSN: 0313-6647 • E-ISSN: 1467-8500
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-8500.00112
OpenAlexW2109513837
LanguageEN
Citations received3

The reform of public services has preoccupied managers for several decades. Nevertheless, it is my contention that the present reform agenda has some plausible claims to be different from much that went before. The vision that has come to the fore in the Australian federal government’s Clients First Program (Information Technology Review Group 1995), in the Clinton/Gore administration’s Access America report (Government IT Services 1997) andthe recent British White Paper, Modernising Government (Cabinet Office 1999) not only promotes the ‘client orientation’ in public administration, but also reflects a belief in the crucial contribution to be made by information and communication technologies (ICTs). This is a vision for an information age (POST 1998). It is being driven by the conviction that public management has too often been modelled on business ‘as it was in the age of US Steel, not the age of Microsoft, Apple, Wal‐Mart and Federal Express’ (Gore 1993:xiii)

Business · Government (linguistics · Information Age · Linguistics · Political science · Law · Philosophy · Public Administration · Public Policy and Administration Research

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Citations per year0.14
Citation span2004 - 2020 (17)
Highly citedNo

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