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The learning, compliance, and psychological costs of applying for the Disability Support Pension

Bibliographic Data

ID11962399
AuthorsAlex Collie (0000-0003-2617-9339, Insurance Work and Health Group, School of Public Health and Preventive Medicine Monash University Melbourne Victoria Australia, corresponding author), Luke Sheehan (0000-0002-9181-3167, Insurance Work and Health Group, School of Public Health and Preventive Medicine Monash University Melbourne Victoria Australia), Ashley Mcallister (0000-0003-1857-8882, School of Population and Global Health University of Melbourne Carlton Victoria Australia), Genevieve Grant (0000-0001-7071-6707, Australian Centre for Justice Innovation, Faculty of Law Monash University Clayton Victoria Australia)
Year2021
Volume80
Issue4
Pages873-890
Publication date2021-10-19
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAustralian Journal of Public Administration (JOURNAL)
Journal identifiersISSN: 0313-6647 • E-ISSN: 1467-8500
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-8500.12518
OpenAlexW3208502123
LanguageEN
Citations received10
References cited35

The Disability Support Pension (DSP) provides financial support to more than 750,000 Australians with permanent physical, intellectual or psychiatric impairments that prevent them from engaging in employment. We sought to characterise the information, compliance and psychological costs of applying for the DSP. A cohort of 518 DSP applicants and recipients completed a questionnaire capturing medical, disability, benefit and demographic data. The questionnaire also included an Administrative Burden (AB) scale that was co‐developed with disability advocates and people with lived experience of DSP processes. Most respondents reported high or very high scores on three sub‐scales assessing information, compliance and psychological costs. In logistic regression models, DSP applicants reported greater costs than DSP recipients across all three scales. People with poorer health‐related quality of life, younger age and less education reported higher costs, consistent with the observation of an inequitable distribution of administrative burden in AB theory. All three scales had acceptable reliability. Study findings suggest that DSP applicants find the application process challenging and stressful. These effects are more pronounced in people who have applied for the DSP than those currently receiving the DSP, and in those with lower human capital

Business · Compliance (psychology · Logistic regression · Pension · Quality of life (healthcare · Scale (ratio · Clinical Psychology · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Medicine · Nursing · Psychology · Retirement, Disability, and Employment · Social Psychology · Finance

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Unique citing works10
Citations per year2,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 10

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