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The beginning of the end of Robert H. Schuller's Crystal Cathedral Ministry

A towering failure in crisis management as reflected through media narratives of financial crisis, family conflict, and follower dissent

Bibliographic Data

ID12007797
AuthorsDouglas J Swanson (California State University, Fullerton, Department of Communications, 800 N. State College Boulevard, CP 460-15, Fullerton, CA 92831, USA, corresponding author)
Year2012
Volume49
Issue4
Pages485-493
Publication date2012-11-16
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe Social Science Journal (JOURNAL)
Journal identifiersISSN: 0362-3319 • E-ISSN: 1873-5355
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1016/j.soscij.2012.10.005
OpenAlexW2040597644
LanguageEN
Citations received1
References cited9

In 2010–2011, the Crystal Cathedral Ministry, one of the world's most respected Christian megachurches (Frankl, 1990 R.FranklTeleministries as family businessesMarriage and Family Review153–41990195205[Taylor & Francis Online] , [Google Scholar]), endured a series of crisis events culminating with a court ordered sale of its property. This signaled the end of Robert H. Schuller's ministry. This research analyzes dozens of news stories published during the crisis, documenting that the ministry failed to effectively use the media to communicate on vital issues. This failure exacerbated the crisis by allowing, unchecked, a proliferation of news stories portaying the ministry as out of touch, and Schuller family members as quarreling spendthrifts. Despite Schuller's decades of service, national prominence, and ‘positive thinking’ focus, his ministry was overcome by the materialism he purported to stand against. The rapid downfall is an extraordinary event within Christian televangelism. Examining media reporting of it allows important conclusions to be reached about any organization's communication with media gatekeepers in a time of crisis

Art · Christian ministry · Dissent · Economics · Financial crisis · Literature · Media studies · Narrative · Political science · Sociology · Disaster Management and Resilience · Law · Media, Religion, Digital Communication · Public Relations and Crisis Communication

  • Global Megachurch Studies

    Chad M Bauman•Journal of World Christianity•2022

  • Protecting Organization Reputations During a Crisis

    Open Access•W Timothy Coombs•Corporate Reputation Review•2007

  • Social Motivation, Justice, and the Moral Emotions

    Bernard Weiner•Social Motivation, Justice, and…•2005

  • Health and Wealth” and the World Wide Web

    Open Access•Douglas J Swanson•The Social Science Journal•2008

  • Teleministries as Family Businesses

    Razelle Frankl•Marriage & Family Review•1990

  • News Framing and Cueing of Issue Regimes

    Dhavan V Shah, Mark Watts et al.•Public Opinion Quarterly•2002

  • Framing

    Open Access•Robert M Entman•Journal of Communication•1993

Unique citing works1
Citations per year0.25
Citation span2022 - 2022 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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