The impact of multichannel message inconsistency on verbal and nonverbal decoding behaviors

Bibliographic Data

ID12010899
AuthorsDale G Leathers (University of Georgia, corresponding author)
Year1979
Volume46
Issue2
Pages88-100
Publication date1979-06-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunication Monographs (JOURNAL)
Journal identifiersISSN: 0363-7751 • E-ISSN: 1479-5787
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/03637757909375994
OpenAlexW1967665277
LanguageEN
Citations received3
References cited13

This study examines the relative importance and specific nature of the nonverbal and verbal decoding behaviors that subjects use to respond to inconsistent messages. The results indicate not only that inconsistent messages have a greater impact on nonverbal than verbal decoding behaviors but that individuals responding to such messages behave in ways predicted by the double‐bind theory of communication. Decoding behaviors appear to pass through a three‐step sequence which moves from confusion and uncertainty to a high degree of deliberation and interest to expressions of displeasure, hostility, and withdrawal. These decoding behaviors are illustrated and their theoretical implications discussed

Algorithm · Cognitive psychology · Confusion · Decoding methods · Hostility · Nonverbal communication · Communication · Computer Science · Deception detection and forensic psychology · Hate Speech and Cyberbullying Detection · Misinformation and Its Impacts · Psychology · Social Psychology

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