Towards a multicentric quality framework for legal information portals

An application to the Dach region

Bibliographic Data

ID12078763
AuthorsChristian Matt (0000-0001-9800-2335, University of Bern, corresponding author), Florian Eichel (0000-0001-7105-4100, University of Bern), Manuel Bieri (0000-0002-1530-423X, University of Bern), Daniel Pfäffli (0000-0002-2957-5735, University of Bern)
Year2023
Volume40
Issue4
Pages101840-101840
Publication date2023-06-24
Open AccessYes
TypeARTICLE
VenueGovernment Information Quarterly (JOURNAL)
Journal identifiersISSN: 0740-624X • E-ISSN: 1872-9517
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.giq.2023.101840
OpenAlexW4381853441
LanguageEN
References cited37

Legal Information Portals (LIPs) are central information offerings that give various user groups digital access to the law, including legislation, legal acts, or even court decisions. LIPs could provide access to complex legal content in a user-friendly yet accurate way, while exploiting the benefits of open data to enable easy access to legal content for other applications. However, the development of LIPs traditionally adheres to formal legal criteria, leaving users out in the cold. As a result, even the most modern LIPs fall short of providing a user-centric offering. To address this issue, we present a multicentric quality framework to help providers develop and evaluate LIPs by assessing their data quality, data portability, and usability. We apply the framework to the LIPs of Germany, Austria, and Switzerland (the DACH region: D: Deutschland [Germany], A: Austria, CH: Confoederatio Helvetica [Switzerland]) to illustrate its use and identify quality differences between their current systems. Our quality framework for LIPs helps decision-makers better understand and exploit the possibilities for the dissemination of legal information as part of their open justice initiatives. We contribute to the literature by complementing previous conceptual works with a concrete, comprehensive measurement schema that also serves as a basis for assessing user requirements and data portability configurations in other domains with high content complexity

Computer security · Exploit · Human–computer interaction · Information retrieval · Internet privacy · Legislation · Political science · Quality (philosophy · Schema (genetic algorithms · Software portability · Usability · World Wide Web · Business Process Modeling and Analysis · Computer Science · Data Quality and Management · Law · Privacy, Security, and Data Protection

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