A Women-Centric Approach

Key to Satisfaction With Agency Services

Bibliographic Data

ID12143457
AuthorsBincy Wilson (Independent Researcher, Bangalore, India, corresponding author)
Year2018
Volume34
Issue2
Pages219-236
Publication date2018-11-19
Open AccessYes
TypeARTICLE
VenueAffilia (JOURNAL)
Journal identifiersISSN: 0886-1099 • E-ISSN: 1552-3020
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0886109918806272
OpenAlexW2901208920
LanguageEN
Citations received6
References cited25

Involvement of women in commercial sexual activity (CSA) has always been viewed from a moralistic point of view in India, with legislations attempting to rescue and rehabilitate them. Some, however, look at this involvement as legitimate work. Agencies engaged in service provision align themselves to these differing ideologies. This article examines the organizational frameworks and ideologies of agencies engaged in service provision to women in or exiting from CSA, along with assessing women’s level of satisfaction and the duration of services received from these agencies. In doing so, 40 service providers from nine agencies across five major cities in India were interviewed, and 163 women receiving services from these agencies participated in a survey. The findings revealed that agencies differed based on their guiding principles, factors determining services, structure, involvement of peers/survivors, and decision-making process. The level of satisfaction with services, and duration of services received, was the highest for those in women-centric agencies and the lowest in government state protective homes. Agencies assisting women in CSA must consider adopting non-institutional-based and women-centric service approaches, as this would make a real difference to those being assisted

Agency (philosophy · Business · Duration (music · Government (linguistics · Ideology · Political science · Politics · Public relations · Service (business · Service provider · Sociology · Work (physics · African Sexualities and LGBTQ+ Issues · Engineering · Law · Public Administration · Sex work and related issues · Sexuality, Behavior, and Technology · Marketing

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