Organizational learning about environmental risk communication
The case of Rohm and Haas’ Bristol plant
Bibliographic Data
| ID | 12163144 |
|---|---|
| Authors | Caron Chess (Rutgers, the State University of New Jersey, corresponding author), Michal Tamuz (The University of Texas Health Science Center at Houston), Michael R Greenberg (0000-0002-2576-9794, Rutgers, the State University of New Jersey), Michael Greenberg |
| Year | 1995 |
| Volume | 8 |
| Issue | 1 |
| Pages | 57-66 |
| Publication date | 1995-01-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Society & Natural Resources (JOURNAL) |
| Journal identifiers | ISSN: 0894-1920 • E-ISSN: 1521-0723 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/08941929509380900 |
| OpenAlex | W2086485398 |
| Language | EN |
| References cited | 16 |
Corporations, particularly those in the chemical industry, have embarked on a major effort to increase their environmental credibility with the public. As a result, many companies are reaching out beyond their gates to increase dialogue with communities and environmentalists. Although many corporations have attempted to improve the communication skills of individual managers, little attention has been paid to improving how the company, as an organization, learns to improve communication practices in general, and environmental risk communication in particular. In this article, we discuss how one plant's process of learning about risk communication might inform organizational learning about communicating with communities about environmental concerns. We found that organizational learning was complex, and that different sub‐units learned different lessons and at different rates. Learning from crises, experience, and the experience of other organizations are discussed. This research suggests that corporations that grapple with organizational issues are more likely to succeed in their efforts to communicate about environmental issues
Business · Communication skills · Credibility · Environmental communication · Knowledge management · Organizational communication · Organizational learning · Political science · Process (computing · Public relations · Risk analysis (engineering · Risk communication · Computer Science · Management and Organizational Studies · Public Relations and Crisis Communication · Risk Perception and Management
Organizational Learning
Ambiguity and choice in organizations
Learning from Samples of One or Fewer
Making Fast Strategic Decisions in High-Velocity Environments.
Communicating Risks to the Public
Improving Risk Communication
Building 6
Chemical industry accidents, liability, and community right to know
Optimistic biases in public perceptions of the risk from radon
Rohm and Haas
| Citation velocity | historical |
|---|---|
| Highly cited | No |