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Score blending

How scale response grouping biases perceived standing

Bibliographic Data

ID12165681
AuthorsRyan Hauser (0000-0002-2813-5324, Yale School of Management Marketing Department New Haven Connecticut USA, corresponding author), Norbert Schwarz (0000-0002-8868-7067, USC Dornsife Mind & Society Center, USC Dornsife Department of Psychology, USC Marshall School of Business University of Southern California Los Angeles California USA)
Year2018
Volume32
Issue2
Pages194-202
Publication date2018-10-19
Open AccessYes
TypeARTICLE
VenueJournal of Behavioral Decision Making (JOURNAL)
Journal identifiersISSN: 0894-3257 • E-ISSN: 1099-0771
PublisherWiley (PUBLISHER • GB)
DOI10.1002/bdm.2107
OpenAlexW2898080770
LanguageEN
References cited8

Numerical values—from test scores to credit scores—inform us of our relative standing and can shape our decisions. The values are usually presented in a continuous format (which places scores on a single line) or a grouped format (which separates scores into several score groups). We investigate whether and how the presentation format affects one's perception of their standing in a distribution and subsequent decision making. We show that when values are grouped, individuals merge the values within each group, a phenomenon we term score blending , which leads to an underweighting of intragroup score shifts and an overweighting of intergroup score shifts. Across six studies ( N = 2,108) and a variety of paradigms (e.g., test taking and financial decision making), we observe robust effects of score blending, even when score groups are explicitly described as meaningless and generated randomly. The effect persists when the score is merely recalled without the scale present and can bias key decision parameters with behavioral consequences

Cognitive psychology · Econometrics · Merge (version control · Perception · Scale (ratio · Statistics · Test (biology · Test score · Behavioral Health and Interventions · Computer Science · Decision-Making and Behavioral Economics · Mathematics · Psychology · Social and Intergroup Psychology · Social Psychology

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