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Relative importance of stakeholders

Analysing speech acts in a layoff

Bibliographic Data

ID12169073
AuthorsWendy L Guild (University of Denver, corresponding author)
Year2002
Volume23
Issue7
Pages837-852
Publication date2002-08-23
Open AccessYes
TypeARTICLE
VenueJournal of Organizational Behavior (JOURNAL)
Journal identifiersISSN: 0894-3796 • E-ISSN: 1099-1379
PublisherWiley (PUBLISHER • GB)
DOI10.1002/job.170
OpenAlexW2120757219
LanguageEN
Citations received2
References cited38

Grounded in a participant observation study of a ski resort, this paper explores the (re)production of legitimate discourses through speech acts pertaining to an organizational event, a layoff. Manager's justifications and employees' reactions and critiques put sanctioned discourses into play. And while the stated organizational values include shareholder, customer, and employee concerns, the relative importance of these stakeholders is only made clear through the conversation of the speech acts and their reception. The shape of the conversation, in locution, illocution and perlocution, shifts the relations between managers and the employees and creates longer term consequences for the organization. This focus on language use serves as a micro‐foundation for the study of legitimation processes and its consequences within organizations. Copyright © 2002 John Wiley & Sons, Ltd

Business · Conversation · Economics · Layoff · Legitimation · Political science · Public relations · Sociology · Communication · Discourse Analysis in Language Studies · Language, Discourse, Communication Strategies · Law · Management and Organizational Studies · Psychology · Social Psychology

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Citations per year0.13
Citation span2010 - 2023 (14)
Highly citedNo

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