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Using E-Government to Reinforce Government—Citizen Relationships

Comparing Government Reform in the United States and China

Bibliographic Data

ID12169786
AuthorsJeffrey W Seifert (Congressional Research Service,, corresponding author), Jongpil Chung (Kyung Hee University, corresponding author)
Year2008
Volume27
Issue1
Pages3-23
Publication date2008-04-07
Open AccessYes
TypeARTICLE
VenueSocial Science Computer Review (JOURNAL)
Journal identifiersISSN: 0894-4393 • E-ISSN: 1552-8286
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0894439308316404
OpenAlexW2092630180
LanguageEN
Citations received19
References cited11

A comparison of the United States and China shows that electronic government (e-government) can be used to enhance citizens' access to government as much as government's access to citizens. Both countries are using e-government initiatives as vehicles to improve internal efficiencies and provide better services to their citizens. However, in the case of the United States, e-government also represents an opportunity to infuse business principles into the government— citizen relationship (results-oriented government). In the case of China, e-government represents a means to bring subnational levels of government under greater scrutiny and control of the central government, as it reinforces monopoly control over the government—citizen relationship (transparency with security). Further comparative analysis along three dimensions suggests that although technology can play an important role in fostering the redistribution of power and encouraging interactions between governments and citizens, the notion of government reform carries many different connotations

Business · China · Economics · Government (linguistics · Government failure · Market economy · Monopoly · Political science · Politics · Public finance · Redistribution (election · Scrutiny · Transparency (behavior · E-Government and Public Services · Law · Public Administration · Public Policy and Administration Research · Social Media and Politics

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Citations per year1.12
Citation span2009 - 2026 (18)
Highly citedNo

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