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Cultivating Trustworthy Artificial Intelligence in Digital Government

Bibliographic Data

ID12170481
AuthorsTeresa M Harrison (0000-0002-0898-5815, University at Albany, State University of New York, NY, USA), Luis F Luna‐reye (0000-0002-0852-404X, Albany State University, corresponding author), Luis Felipe Luna-Reyes (University at Albany, State University of New York, NY, USA)
Year2020
Volume40
Issue2
Pages494-511
Publication date2020-12-28
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Science Computer Review (JOURNAL)
Journal identifiersISSN: 0894-4393 • E-ISSN: 1552-8286
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0894439320980122
OpenAlexW3117217658
LanguageEN
Citations received21
References cited42

While there is growing consensus that the analytical and cognitive tools of artificial intelligence (AI) have the potential to transform government in positive ways, it is also clear that AI challenges traditional government decision-making processes and threatens the democratic values within which they are framed. These conditions argue for conservative approaches to AI that focus on cultivating and sustaining public trust. We use the extended Brunswik lens model as a framework to illustrate the distinctions between policy analysis and decision making as we have traditionally understood and practiced them and how they are evolving in the current AI context along with the challenges this poses for the use of trustworthy AI. We offer a set of recommendations for practices, processes, and governance structures in government to provide for trust in AI and suggest lines of research that support them

Computer security · Context (archaeology · Corporate governance · Data science · Democracy · Economics · Government (linguistics · Knowledge management · Management · Political science · Politics · Public relations · Set (abstract data type · Sociology · Trustworthiness · Computer Science · Ethics and Social Impacts of AI · Law · Legal and Policy Issues · Privacy, Security, and Data Protection

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Unique citing works21
Citations per year4,2
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 21

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