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Surprise and humor in product design

Bibliographic Data

ID12196459
AuthorsGeke D S Ludden, Geke Ludden (0000-0003-4508-9865, corresponding author), Barry Kudrowitz (0000-0002-2589-6267), Barry M Kudrowitz, Hendrik N J Schifferstein (0000-0002-3424-7138), Paul Hekkert (0000-0002-8309-9653)
Year2012
Volume25
Issue3
Publication date2012-01-28
Open AccessNo
TypeARTICLE
VenueHumor - International Journal of Humor Research (JOURNAL)
Journal identifiersISSN: 0933-1719 • E-ISSN: 1613-3722
PublisherDe Gruyter Mouton (PUBLISHER • DE)
DOI10.1515/humor-2012-0015
OpenAlexW2149187561
LanguageEN
Citations received1
References cited19

When information from two or more sensory modalities conflicts, this can evoke a surprise reaction as well as feelings of amusement, interest, confusion or disappointment. In concurrence to joke theory, we argue that people appreciate and enjoy appropriate incongruities that can be related back to the product, whereas they are confused by and have negative opinions towards inappropriate incongruities. This paper reports the design and the evaluation of products in two categories (rubber duckies and deodorants), with (in)appropriate sensory incongruities of three types: visual-tactual, visual-olfactory and visual-auditory. Participants evaluated the level of surprise felt and the intensity of resulting emotions. They also indicated their overall liking for the products. Both appropriate and inappropriate incongruities were evaluated as surprising as well as confusing. As expected, appropriate incongruities evoked more amusement and were generally favored. Whereas products with visual-tactual incongruities showed large differences in ratings on liking and amusement between appropriate and inappropriate incongruities, these differences were smaller for products with visual-auditory and visual-olfactory incongruities. Possibly, the appropriateness of an incongruity is more conspicuous when it is brought about by a conflict between touch and vision than when olfaction or audition are involved

Amusement · Cognitive psychology · Disappointment · Feeling · Olfaction · Sensory system · Stimulus modality · Surprise · Color perception and design · Humor Studies and Applications · Multisensory perception and integration · Neuroscience · Psychology · Social Psychology

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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