Motivating service improvement with awards and competitions - hygienic city campaigns in China
Bibliographic Data
| ID | 12242566 |
|---|---|
| Authors | Yongmei Zhang (0000-0002-3973-9916, Lanzhou University, corresponding author), Bingqin Li (0000-0003-2240-0876, London School of Economics and Political Science) |
| Year | 2011 |
| Volume | 23 |
| Issue | 1 |
| Pages | 41-56 |
| Publication date | 2011-04-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Environment and Urbanization (JOURNAL) |
| Journal identifiers | ISSN: 0956-2478 • E-ISSN: 1746-0301 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0956247810396987 |
| OpenAlex | W2131975698 |
| Language | EN |
| Citations received | 12 |
| References cited | 18 |
Awards and competitions are often used to motivate public servants, and this paper examines how the central government of China uses these to try and motivate cities to improve public hygiene. The authors argue that apart from improving performance, (1) awards and competitions are good at motivating user participation and spreading good practice. However, the design of the schemes used in China tends to prioritize disproportionately the winning mentality, and sometimes causes high costs and social tension
Business · China · Government (linguistics · Political science · Public relations · Public service · Service (business · Community Health and Development · Public Administration · Public Policy and Administration Research · Marketing
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| Unique citing works | 12 |
|---|---|
| Citations per year | 0,92 |
| Citation span | 2013 - 2026 (14) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 12 |