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Chinese NPOs in Service Contracting at the Community Level

Challenges and Strategies

Bibliographic Data

ID12249508
AuthorsZhaonan Zhu, Rong Zhao (0000-0003-1546-1312), Tao Chuanjin (corresponding author), Chuanjin Tao (0000-0003-1151-136X)
Year2021
Volume32
Issue4
Pages780-794
Publication date2021-03-16
Open AccessYes
TypeARTICLE
VenueVoluntas Revista Internacional de Filosofia (JOURNAL)
Journal identifiersISSN: 2179-3786 • E-ISSN: 1573-7888
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s11266-021-00332-y
OpenAlexW3137737414
LanguageEN
Citations received4
References cited46

With a clear agenda to reform the public service system and promote a service-oriented nonprofit sector, the Chinese government has been building a local service system by contracting with nonprofit organizations (NPOs) at the community level. Through the competing institutional logics perspective, this article examines the challenges that NPOs experienced and their responding strategies. The study found that bureaucratic logic, managerial logic, professional logic, and guanxi relations logic coexisted in the service field and each had different expectations of NPOs. In juggling the various requirements of these competing institutional logics, NPOs faced three major challenges: powerless status, legitimacy crisis, and accountability dilemma. Nevertheless, they were committed to the community and demonstrated agency in addressing these challenges. The strategies they used included using an intermediary platform to reduce power imbalance, compromising to share legitimacy with neighborhood committees, establishing professional identity, building community, and meeting both upward and downward accountability

Accountability · Agency (philosophy · Bureaucracy · Business · Dilemma · Government (linguistics · Legitimacy · Political science · Politics · Power (physics · Public relations · Service (business · Sociology · Management and Organizational Studies · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research · Marketing

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Citations per year1
Citation span2022 - 2026 (5)
Highly citedNo

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