What is the Bottom Line for Nonprofit Organizations? A History of Measurement in the British Voluntary Sector

Over the last two decades, nonprofit organizations in the United Kingdom (UK) have faced increased pressure to measure their activities in order to demonstrate their competency, to achieve legitimacy, and to obtain funding. This paper draws from recent literature in the sociology of science to examine quantification in the British voluntary sector as a historically situated and socially constructed process. Using archival and secondary documents, I find that quantification is not a new practice for charities in the UK; moreover, while they have employed metrication in the past, what activities nonprofits have measured, and the importance of measurement for their organizational success, has altered over the course of the century

Business · Economics · Legitimacy · Management · Order (exchange · Political science · Public relations · Situated · Sociology · Voluntary sector · Computer Science · Law · Nonprofit Sector and Volunteering · Public Administration · Religion, Society, and Development · Tourism, Volunteerism, and Development

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