Right first time
The role of ombudsmen in influencing administrative decision-making
Bibliographic Data
| ID | 12284409 |
|---|---|
| Authors | Chris Gill (0000-0002-9229-0943, University of Glasgow, corresponding author) |
| Year | 2011 |
| Volume | 33 |
| Issue | 2 |
| Pages | 181-192 |
| Publication date | 2011-06-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | The Journal of Social Welfare Law (JOURNAL) |
| Journal identifiers | ISSN: 0141-8033 • E-ISSN: 1469-9621 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/09649069.2011.617077 |
| OpenAlex | W2098737752 |
| Language | EN |
| Citations received | 4 |
| References cited | 12 |
Administrative justice policy has shifted from a traditional concern with redress mechanisms towards a concern with administrative decision-making (decisions of an\nadministrative nature taken by public officials which affect citizens' interests). As a result, ombudsmen are now expected to do more to drive improvements in administrative\ndecision-making. The limited empirical data available present a mixed picture of the influence that ombudsmen may have in this area. A number of factors may increase\nombudsmen's influence and, while these factors require further empirical testing, they offer clues to policymakers interested in improving administrative decision-making
Administrative law · Affect (linguistics · Business · Economic Justice · Economics · Empirical research · Policy making · Political science · Public economics · Public relations · Redress · Judicial and Constitutional Studies · Law · Legal Issues in South Africa · Ombudsman and Human Rights · Psychology · Public Administration
The impact of the Scottish Public Services Ombudsman on administrative decision-making in local authority housing departments
Why the ombudsman does not promote public trust in government
The response from Scottish health boards to complaint investigations by the Scottish Public Services Ombudsman
A voice for change? Trust relationships between ombudsmen, individuals and public service providers
A Complainant's View of the Local Government Ombudsman
Quangos, coalition government and the ombudsmen
Scottish thinking on Administrative Justice
Explaining the lack of enforcement power possessed by the ombudsman
Changing Relations between Government and Citizen
Fairness in Context
The Administrative Performance of Government
Challenging the Authority of the Ombudsman
A ‘Cutting Edge’? The Parliamentary Commissioner and MPs
A Socio‐Legal Approach to Administrative Justice
Coercion, Cooperation, and Control
| Citations per year | 0.29 |
|---|---|
| Citation span | 2012 - 2023 (12) |
| Highly cited | No |