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Safeguarding adults and mass marketing fraud – Perspectives from the police, trading standards and the voluntary sector

Bibliographic Data

ID12284754
AuthorsSean Olivier (London Borough of Croydon Council, Croydon, UK), Trish Burls (London Borough of Croydon Council, Croydon, UK), Lee Ann Fenge (0000-0003-0896-7323, ,, corresponding author), Keith Brown (0000-0001-6836-1572, ,)
Year2016
Volume38
Issue2
Pages140-151
Publication date2016-04-02
Open AccessNo
TypeARTICLE
VenueThe Journal of Social Welfare Law (JOURNAL)
Journal identifiersISSN: 0141-8033 • E-ISSN: 1469-9621
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/09649069.2016.1161872
OpenAlexW2327458022
LanguageEN
Citations received3
References cited9

Despite the growing awareness of Mass Marketing Fraud (MMF) in the financial abuse of vulnerable older people, little empirical research has been undertaken in this area. This paper is one of the first to consider the perspectives of a range of professionals who work with victims of mass marketing fraud and financial crime. MMF is a growing threat in the financial abuse of older people, and is increasingly recognised as a concern for professionals involved in supporting and safeguarding vulnerable older people. This paper considers the themes emerging from a small exploratory qualitative study into the perspectives of professionals working to safeguard those at risk of MMF and considers some of the complexities involved in tackling MMF. This involves consideration of the techniques used to groom and lure victims in plausible looking frauds, and the factors which serve to reinforce their sustained involvement in such activity

Business · Economics · Management · Political science · Public relations · Safeguarding · Turnover · Voluntary sector · Crime, Deviance, and Social Control · Crime, Illicit Activities, and Governance · Cybercrime and Law Enforcement Studies · Medicine · Accounting · Marketing

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  • The Social Psychology of Groups

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  • Qualitative Data Analysis

    Open Access•Matthew B Miles, A Michael Huberman•Journal of Environmental Psychology•1994

Citations per year0.6
Citation span2021 - 2025 (5)
Highly citedNo

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