Investigating the JD-R occupational stress model with Australian direct-care workers
A focus group approach
Bibliographic Data
| ID | 12288217 |
|---|---|
| Authors | Rachael A Heckenberg (0000-0001-6036-0364, School of Psychology and Public Health; La Trobe University; Bundoora Victoria Australia), Stephen Kent (0000-0001-8594-8703, School of Psychology and Public Health; La Trobe University; Bundoora Victoria Australia), Bradley J Wright (0000-0002-6428-9128, School of Psychology and Public Health; La Trobe University; Bundoora Victoria Australia, corresponding author) |
| Year | 2018 |
| Volume | 26 |
| Issue | 5 |
| Pages | 751-758 |
| Publication date | 2018-07-10 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Health & Social Care in the Community (JOURNAL) |
| Journal identifiers | ISSN: 0966-0410 • E-ISSN: 1365-2524 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/hsc.12603 |
| PMID | 29989249 |
| OpenAlex | W2882318717 |
| Language | EN |
| Citations received | 6 |
| References cited | 15 |
This study aimed to explore the use of a contemporary workplace stress model, the Job Demands-Resources model, with direct-care workers using a qualitative approach. The JD-R model has successfully been used to predict health outcomes across different occupations using quantitative methods. However, the use of the generic questionnaire developed for this model may not always be appropriate. Direct-care workers (n = 19) attended two focus groups and reported on their job demands, job resources and personal resources. Six themes relating to demands across the two groups: funding insecurity, time pressure, hindrance demands, poor systems, emotional engagement and dealing with client crises were identified. Participants identified clinical supervision, social support and progressive workplace resources as job resources. Finally, the personal resources identified by participants were professional behaviours, disposition and self-care. The JD-R model and its standard questionnaire captures some of these aspects of direct-care work, but many were not assessed. As such, future investigations with direct-care workers should ensure items related to poor systems, progressive workplace resources, disposition and professional behaviours are included. Alternatively, a qualitative approach should be used as a first step in the development of valid questionnaires when investigating workplace stress with this group to ensure their experience is accurately quantified
Burnout · Business · Disposition · Emotional exhaustion · Focus group · Health care · Occupational stress · Qualitative research · Sociology · Applied Psychology · Clinical Psychology · Employment and Welfare Studies · Healthcare professionals’ stress and burnout · Medicine · Nursing · Psychology · Social Psychology · Workplace Health and Well-being
Desafios das Trabalhadoras Mães de Crianças pequenas durante a Pandemia Covid-19
The empathy and stress mindset of healthcare workers
Strategic Responses to Employee Well-Being Issues in Vuca (Volatile, Uncertain, Complex, and Ambiguous) Conditions
Predicting Challenge and Threat Appraisal of Job Demands among Nurses
Perceived inability to help is associated with client‐related burnout and negative work outcomes among community mental health workers
Understanding the nature and impact of occupational stress on Australian rural aged care workers
Compassion satisfaction, compassion fatigue, work life conditions, and burnout among frontline mental health care professionals.
The role of personal resources in the job demands-resources model.
Stress and Cardiovascular Disease
The Job Demands‐Resources model
The job demands-resources model of burnout.
Communication and empathy as precursors to burnout among human service workers
Using thematic analysis in psychology
| Citations per year | 0.86 |
|---|---|
| Citation span | 2019 - 2024 (6) |
| Highly cited | No |